Terms of Service — Upstream Data

1. Overview

These Terms govern your use of data.upstream.cx and any synthetic artifacts you access from Upstream Intelligence, Inc. ("Upstream", "we", "us"). By accessing the site, requesting samples, buying packs, or using synthetic artifacts, you agree to these Terms.

2. Public samples

Public sample artifacts are publication-gated. The applicable license, row limit, attribution requirement, and redistribution terms are the terms attached to the specific approved sample artifact. Commercial datasets and paid-depth artifacts are never covered by public sample terms.

3. Pack access

Sample and paid-pack artifacts are licensed for internal evaluation, product development, workflow QA, and model testing within the purchasing or approved organization. You may:

Evaluate and test AI/ML models
Test RCM software, clearinghouse integrations, and clinical workflows
Build and demo prior auth automation systems
Create internal notes, evaluation reports, and design-partner feedback

You may not:

Resell, sublicense, or publicly redistribute the raw dataset files
Represent the data as real patient records or real claims data
Use the data to identify or re-identify any real individual
Submit PHI, raw claims, customer operational exports, or clinical free text

Enterprise certification, SLA-backed delivery, custom scenarios, broad redistribution rights, and redistribution of raw files require a separate approved agreement.

4. Zero PHI guarantee

All datasets are synthesized from statistical priors and payer behavior rule models. No real patient records enter the synthesis pipeline. You acknowledge that the data is entirely synthetic and agree not to rely on it as representing the records or experiences of any real individual or organization.

5. Refunds

Sample access may be reviewed manually, and paid-pack access may be revoked for misuse or boundary violations. If you have a technical issue with delivery, contact data@upstream.cx within 7 days.

6. Disclaimer

Datasets are provided "as is" for development and testing purposes. They do not constitute clinical advice, legal advice, or regulatory guidance. Upstream makes no warranty that the denial patterns reflect current payer policy for any specific health plan.

7. Governing law

These Terms are governed by the laws of the State of Texas. Disputes are subject to the exclusive jurisdiction of the courts of Dallas County, Texas.

8. Contact

data@upstream.cx
Upstream Intelligence, Inc., Dallas, TX