## OpenTelemetry adoption

Skyscanner's OpenTelemetry journey began in 2021. The company was migrating from
an internally built open source stack to a commercial vendor. However, they
wanted to avoid vendor lock-in.

> "We wanted to move to a vendor in a way that was vendor agnostic," explained
> [Neil Fordyce](https://github.com/neilfordyce), Software Engineer on
> Skyscanner's Hubble platform team.

This vendor-agnostic approach led them to adopt the OpenTelemetry Collector as
the central piece of their telemetry infrastructure.