---
title: "Linking Zendesk as a source"
source: PostHog Documentation
source_url: https://github.com/PostHog/posthog.com
licence: MIT
domain: data-and-analysis
subdomain: posthog-docs
date_added: 2026-04-25
---

The Zendesk connector can link brands, groups, organizations, tickets, users, and sla policies.

To link Zendesk:

1. Go to the [Data pipeline page](https://app.posthog.com/data-management/sources) and the sources tab in PostHog
2. Click **New source** and select Zendesk
3. Provide the subdomain of your zendesk account (`https://posthoghelp.zendesk.com/` -> "posthoghelp" is the subdomain)
4. Provide the [API token](https://support.zendesk.com/hc/en-us/articles/4408889192858-Managing-access-to-the-Zendesk-API#topic_bsw_lfg_mmb) and email associated with it
5. *Optional:* Add a prefix to your table names
6. Click **Next**

The data warehouse then starts syncing your Zendesk data. You can see details and progress in the [data pipeline sources tab](https://app.posthog.com/data-management/sources).
