---
title: "Who can help me?"
source: PostHog Documentation
source_url: https://github.com/PostHog/posthog.com
licence: MIT
domain: data-and-analysis
subdomain: posthog-docs
date_added: 2026-04-25
---

If you have a general marketing question, go to `#group-marketing-and-content` in Slack.

If you need help with the website, go to `#posthogdotcom`.

Here's a quick guide to who to ask if you want help with a specific marketing activity.


<details>
<summary>I need a product marketer, but I don't know which</summary>

Product marketing is part of <SmallTeam slug="marketing" />. You can see which PMM is focused on which team on the <SmallTeam slug="marketing" /> team page. If it's a team which doesn't currently have an assigned marketer, just ask in #group-marketing-and-content in Slack and tag the team lead. 
</details>


<details>
<summary>I'm interested in running, attending, or speaking at an event</summary>

You should speak to <SmallTeam slug="irl-events" />, our resident party planners. Read the [events strategy handbook](/handbook/marketing/events) for more. 
</details>

<details>
<summary>I want to launch my product out of beta</summary>

Speak to <SmallTeam slug="marketing" /> and read about [product launches](/handbook/marketing/product-announcements).
</details>

<details>
<summary>I need help with documentation</summary>

Your main contact is the <SmallTeam slug="docs-wizard" />, but please read the [docs ownership handbook](/handbook/docs-and-wizard/docs-ownership) to understand how best to work with them. 

If you just need someone to review something, tag `Team Docs & Wizard` in GitHub.
</details>

<details>
<summary>Someone wants to write a guest post / is requesting a backlink etc.</summary>

Unless it's someone huge and important with a real audience, "Mark as spam" and "Move to bin". 
</details>

<details>
<summary>Someone wants to partner with us</summary>

Refer them to [our partnerships waitlist](/partnerships) and let <SmallTeam slug="marketing" /> know. 
</details>

<details>
<summary>Someone wants us to sponsor them</summary>

If it's an [influencer](/handbook/marketing/influencers), newsletter or podcast, refer them to <TeamMember name="Adlet Smykov" />.

If it's an event, speak to <SmallTeam slug="irl-events" />.
</details>

<details>
<summary>I want to create a video, or have a video idea we should try...</summary>

To start with, post ideas in the `#content-and-video-ideas` Slack channel. <TeamMember name="Alex van Leeuwen" /> and <TeamMember name="Jordo Dibb" /> on the content team are your main points of contact here.

Please also read [How we do video at PostHog](/handbook/marketing/video). We're still figuring things out, though, so very interested in suggestions.

If your idea is for PostHog Stories (HogTok), hit up <TeamMember name="Edwin Lim" /> as well.
</details>

<details>
<summary>A customer is interested in doing a case study with us</summary>

Speak to <TeamMember name="Joe Martin" />, <TeamMember name="Cleo Lant" />, or <TeamMember name="Sara Miteva" />.
</details>

<details>
<summary>A customer has an issue with merch</summary>

Please share in the #merch channel. <TeamMember name="Kendal Hall" /> owns fulfillment issues. <TeamMember name="Lottie Coxon" /> owns merch design and creation. <TeamMember name="Cory Watilo" /> and <TeamMember name="Eli Kinsey" /> own the storefront.
</details>

<details>
<summary>I have a question / problem / suggestion for the website</summary>

The website is owned by <TeamMember name="Cory Watilo" /> and <TeamMember name="Eli Kinsey" />. Generally, the best place to ask is the `#posthogdotcom` Slack channel.

For larger pieces of work — a new product page, a significant copy overhaul — read [Working with the website team](/handbook/marketing/working-with-website) for the process to follow.
</details>

<details>
<summary>Hey, can we run some paid ads for my product?</summary>

We probably are already, but if you have something specific in mind, speak to <TeamMember name="Brian Young" />, who is a Growth Marketing Manager embedded in the sales team.
</details>

<details>
<summary>I need a new hedgehog design, illustration, or other art asset.</summary>

Speak to <TeamMember name="Lottie Coxon" /> or <TeamMember name="Daniel Hawkins" />, but please read [Art and branding requests](/handbook/brand/art-requests) first.
</details>

<details>
<summary>I need a font, logo, etc.</summary>

See [Logos, brand, hedgehogs](/handbook/company/brand-assets)
</details>

<details>
<summary>A journalist has contacted me</summary>

Direct them to press@posthog.com, where one of Joe, James, Charles, or Tim can respond. They're the only people who should speak to press. See: [Press & PR](/handbook/brand/press)
</details>
