{% if commerce_config.favicon_url %} {% endif %}
{% if commerce_config.logo_url %} {{ commerce_config.host_site_title }} logo {% endif %} {{ commerce_config.host_site_title }} Admin
Menu

Support Inbox

Review customer support requests submitted through {{ commerce_config.store_title }}.

Total

{{ support_summary.total }}

Open threads

{{ support_summary.open }}

Waiting

{{ support_summary.waiting }}

Resolved

{{ support_summary.resolved }}

High

{{ support_summary.high }}

Urgent

{{ support_summary.urgent }}

{% if status %} {% endif %} {% if priority %} {% endif %}
All Open Waiting Resolved High priority Urgent
{% if threads %}
{% for thread in threads %} {% endfor %}
Thread Customer Status Issue Updated Action
{{ thread.subject }}
{{ thread.public_id }} 		{{ thread.customer_name or "Customer" }}
{{ thread.customer_email }} {% if thread.order_public_id %}
Order: {{ thread.order_public_id }} {% endif %} 		{{ thread.status.value }} {{ thread.issue_type }} {% if thread.updated_at %} {{ thread.updated_at.strftime("%Y-%m-%d %H:%M") }} {% else %} Not updated {% endif %} Open thread
{% else %}

No support requests yet.

{% endif %}