{# what the agent says to contacts waiting for a decision, edited in place by an account that may change the agent; nothing set, it says nothing #}

{{ t.text("chats.reply") }}

{% if named is defined and named %}{{ agent.name }}{% endif %}{% if update %}{% endif %}
{% if named is defined and named %}

{{ t.text("chats.reply.hint") }}{{ t.text("chats.reply.hint.named", {"agent": agent.name}) }}

{% else %}

{{ t.text("chats.reply.hint") }}

{% endif %}
{{ reply or t.text("chats.reply.none") }}
{% if update %}
{% if named is defined and named %}{% endif %}
{% endif %} {% if failed %}{% endif %}