{# what the agent says to contacts waiting for a decision, edited in place by an account that may change the agent; nothing set, it says nothing #}
{{ t.text("chats.reply.hint") }}{{ t.text("chats.reply.hint.named", {"agent": agent.name}) }}
{% else %}{{ t.text("chats.reply.hint") }}
{% endif %}{{ t.text("chats.reply.failed") }}
{% endif %}