{% extends "helpdesk/base.html" %} {% load i18n humanize static in_list %} {% block helpdesk_title %}{% trans "Tickets" %}{% endblock %} {% block helpdesk_head %} {% if helpdesk_settings.HELPDESK_USE_CDN %} {% else %} {% endif %} {% endblock %} {% block h1_title %}Tickets {% if from_saved_query %} [{{ saved_query.title }}]{% endif %} {% endblock %} {% block breadcrumbs %} {% if from_saved_query and saved_query.user == user %} {% else %} {% endif %} {% endblock %} {% block helpdesk_body %}
{% if helpdesk_settings.HELPDESK_TICKETS_TIMELINE_ENABLED %} {% endif %}
{{ search_message|safe }}
{% csrf_token %} {% if helpdesk_settings.HELPDESK_ENABLE_TIME_SPENT_ON_TICKET %}{% endif %} {% if helpdesk_settings.HELPDESK_KB_ENABLED %}{% endif %}
{% trans "Ticket" %} {% trans "Priority" %} {% trans "Queue" %} {% trans "Status" %} {% trans "Created" %} {% trans "Due Date" %} {% trans "Owner" %} {% trans "Submitter" %}{% trans "Time Spent" %}{% trans "KB item" %}

{% if helpdesk_settings.HELPDESK_TICKETS_TIMELINE_ENABLED %}
{% endif %}
{% trans "Query Selection" %}
  • {% include 'helpdesk/filters/sorting.html' %}
  • {% include 'helpdesk/filters/owner.html' %}
  • {% include 'helpdesk/filters/queue.html' %}
  • {% include 'helpdesk/filters/status.html' %}
  • {% include 'helpdesk/filters/date.html' %}
  • {% include 'helpdesk/filters/keywords.html' %}
  • {% include 'helpdesk/filters/kbitems.html' %}
  • {% if from_saved_query and saved_query.user == user %}
  • {% blocktrans with saved_query.title as query_name %}You are currently viewing saved query "{{ query_name }}".{% endblocktrans %} {% trans "Delete Saved Query" %}
  • {% endif %} {% if from_saved_query %}
  • {% blocktrans with saved_query.id as query_id %}Run a report on this query to see stats and charts for the data listed below.{% endblocktrans %}
  • {% endif %}
{% csrf_token %}
{% trans "This name appears in the drop-down list of saved queries. If you share your query, other users will see this name, so choose something clear and descriptive!" %}
{% trans "Yes, share this query with other users." %}
{% trans "If you share this query, it will be visible by all other logged-in users." %}
{% if user_saved_queries %}

{% endif %}
{% endblock %} {% block helpdesk_js %} {% if helpdesk_settings.HELPDESK_USE_CDN %} {% else %} {% endif %} {% endblock %}