{% trans "Thank you!" %}
{% if order.status != 'p' %}
{% trans "Your order has been placed successfully. See below for details." %}
{% if order.require_approval and order.total == 0 %}
{% trans "Please note that we still await approval by the event organizer before your order is confirmed." %}
{% elif order.require_approval %}
{% trans "Please note that we still await approval by the event organizer before you can pay and complete this order." %}
{% elif not event.settings.payment_pending_hidden %}
{% trans "Please note that we still await your payment to complete the process." %}
{% endif %}
{% trans "Your order has been processed successfully! See below for details." %}
{% else %}{% trans "We successfully received your payment. See below for details." %}
{% endif %} {% if request.event.settings.checkout_success_text %} {{ request.event.settings.checkout_success_text|rich_text }} {% endif %}{% blocktrans trimmed %} Please bookmark or save the link to this exact page if you want to access your order later. We also sent you an email containing the link to the address you specified. {% endblocktrans %}
{% blocktrans trimmed %}
Please save the following link if you want to access your order later. We
also sent you an email containing the link to the address you specified.
{% endblocktrans %}
{{ url }}
{% trans "Order" %} {{ order.code }} {% if order.testmode %} {% trans "TEST MODE" %} {% endif %} {% if backend_user %} {% trans "View in backend" %} {% endif %}
- Status
- {% include "pretixpresale/event/fragment_order_status.html" with order=order event=request.event %}
{% trans "Payment" %}
{% blocktrans trimmed with total=pending_sum|money:request.event.currency %} A payment of {{ total }} is still pending for this order. {% endblocktrans %} {% with date_human=order|format_expires|safe date_iso=order.expires|date:"c" %} {% blocktrans trimmed with date='"|safe %} Please complete your payment before {{ date }} {% endblocktrans %} {% endwith %}
{% if last_payment %} {{ last_payment_info }} {% if can_pay %} {% endif %} {% else %} {% if can_pay %} {% endif %} {% endif %}{% trans "Refunds" %}
-
{% for r in refunds %}
-
{% if r.state == "created" or r.state == "transit" %}
{% blocktrans trimmed with amount=r.amount|money:request.event.currency %}
A refund of {{ amount }} will be sent out to you soon, please be patient.
{% endblocktrans %}
{% elif r.state == "done" %}
{% if r.provider == "giftcard" %}
{{ r.giftcard.secret }}{% if r.giftcard.value != r.amount %} {% blocktrans trimmed with value=r.giftcard.value|money:request.event.currency %} The current value of your gift card is {{ value }}. {% endblocktrans %} {% endif %} {% if r.giftcard.expires %} {% blocktrans trimmed with expiry=r.giftcard.expires|date:"SHORT_DATE_FORMAT" %} This gift card is valid until {{ expiry }}. {% endblocktrans %} {% endif %} {% if r.giftcard.conditions %} {{ r.giftcard.conditions }} {% endif %} {% else %} {% blocktrans trimmed with amount=r.amount|money:request.event.currency %} A refund of {{ amount }} has been sent to you. Depending on the payment method, please allow for up to 14 days until it shows up on your statement. {% endblocktrans %} {% endif %} {% endif %} {% endfor %}
{% blocktrans trimmed with amount=r.amount|money:request.event.currency %}
We've issued your refund of {{ amount }} as a gift card. On your next purchase with
us, you can use the following gift card code during payment:
{% endblocktrans %}
{% trans "Ordered items" %}
{% trans "Invoices" %}
-
{% for i in invoices %}
- {% if i.is_cancellation %}{% trans "Cancellation" context "invoice" %}{% else %}{% trans "Invoice" %}{% endif %} {{ i.number }} ({{ i.date|date:"SHORT_DATE_FORMAT" }}) {% endfor %}
{% trans "Invoices" %}
{% trans "Your information" %}
-
{% if order.email %}
- {% trans "E-mail" %}
- {{ order.email }} {% endif %} {% if order.phone %}
- {% trans "Phone number" %}
- {{ order.phone|phone_format }} {% endif %} {% if invoice_address_asked %}
- {% trans "Company" %}
- {{ order.invoice_address.company }} {% endif %} {% if invoice_address_asked or request.event.settings.invoice_name_required %}
- {% trans "Name" %}
- {{ order.invoice_address.name }} {% endif %} {% if invoice_address_asked %}
- {% trans "Address" %}
- {{ order.invoice_address.street|linebreaksbr }}
- {% trans "ZIP code and city" %}
- {{ order.invoice_address.zipcode }} {{ order.invoice_address.city }}
- {% trans "Country" %}
- {{ order.invoice_address.country.name|default:order.invoice_address.country_old }} {% if order.invoice_address.state %}
- {% trans "State" context "address" %}
- {{ order.invoice_address.state_name }} {% endif %} {% if request.event.settings.invoice_address_vatid %}
- {% trans "VAT ID" %}
- {{ order.invoice_address.vat_id }} {% endif %} {% if request.event.settings.invoice_address_custom_field and order.invoice_address.custom_field %}
- {{ request.event.settings.invoice_address_custom_field }}
- {{ order.invoice_address.custom_field }} {% endif %}
- {% trans "Internal Reference" %}
- {{ order.invoice_address.internal_reference }} {% endif %}
{% trans "Change or cancel your order" context "action" %}
-
{% if user_change_allowed %}
-
{% blocktrans trimmed %} If you want to make changes to the products you bought, you can click on the button to change your order. {% endblocktrans %}
{% endif %}
{% if user_cancel_allowed %}
-
{% if order.status == "p" and order.total != 0 %}
{% if request.event.settings.cancel_allow_user_paid_require_approval and request.event.settings.cancel_allow_user_paid_require_approval_fee_unknown %}
{% blocktrans trimmed %} You can request to cancel this order. {% endblocktrans %} {% blocktrans trimmed %} If your request is approved, the organizer will determine if you will receive a full refund or if a cancellation fee is deducted according to their cancellation policy. {% endblocktrans %} {% if request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "force" %} {% trans "The refund will be issued in form of a gift card that you can use for further purchases." %} {% elif request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "option" %} {% trans "The refund can be issued to your original payment method or as a gift card." %} {% elif request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "off" %} {% trans "The refund will be issued to your original payment method." %} {% endif %} {% trans "This will invalidate all tickets in this order." %}
{% elif order.user_cancel_fee >= order.total %}{% if request.event.settings.cancel_allow_user_paid_require_approval %} {% blocktrans trimmed %} You can request to cancel this order, but you will not receive a refund. {% endblocktrans %} {% else %} {% blocktrans trimmed %} You can cancel this order, but you will not receive a refund. {% endblocktrans %} {% endif %} {% trans "This will invalidate all tickets in this order." %}
{% elif order.user_cancel_fee %}{% if request.event.settings.cancel_allow_user_paid_require_approval %} {% blocktrans trimmed with fee=order.user_cancel_fee|money:request.event.currency %} You can request to cancel this order. If your request is approved, a cancellation fee of {{ fee }} will be kept and you will receive a refund of the remainder. {% endblocktrans %} {% else %} {% blocktrans trimmed with fee=order.user_cancel_fee|money:request.event.currency %} You can cancel this order. In this case, a cancellation fee of {{ fee }} will be kept and you will receive a refund of the remainder. {% endblocktrans %} {% endif %} {% if request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "force" %} {% trans "The refund will be issued in form of a gift card that you can use for further purchases." %} {% elif request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "option" %} {% trans "The refund can be issued to your original payment method or as a gift card." %} {% elif request.event.settings.cancel_allow_user_paid_refund_as_giftcard != "manually" %} {% trans "The refund will be issued to your original payment method." %} {% endif %} {% trans "This will invalidate all tickets in this order." %}
{% else %}{% if request.event.settings.cancel_allow_user_paid_require_approval %} {% blocktrans trimmed %} You can request to cancel this order. If your request is approved, you get a full refund. {% endblocktrans %} {% else %} {% blocktrans trimmed %} You can cancel this order and receive a full refund. {% endblocktrans %} {% endif %} {% if request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "force" %} {% trans "The refund will be issued in form of a gift card that you can use for further purchases." %} {% elif request.event.settings.cancel_allow_user_paid_refund_as_giftcard == "option" %} {% trans "The refund can be issued to your original payment method or as a gift card." %} {% elif request.event.settings.cancel_allow_user_paid_refund_as_giftcard != "manually" %} {% trans "The refund will be issued to your original payment method." %} {% endif %} {% trans "This will invalidate all tickets in this order." %}
{% endif %} {% else %}{% if order.total != 0 and order.user_cancel_fee %} {% blocktrans trimmed with fee=order.user_cancel_fee|money:request.event.currency %} You can cancel this order. As per our cancellation policy, you will still be required to pay a cancellation fee of {{ fee }}. {% endblocktrans %} {% else %} {% blocktrans trimmed %} You can cancel this order using the following button. {% endblocktrans %} {% endif %} {% trans "This will invalidate all tickets in this order." %}
{% endif %}
{% endif %}