# customer-support-ai-mcp
# **Customer Support AI MCP Server - Support Automation Intelligence**

## Install
```bash
pip install customer-support-ai-mcp
```

## Auth & Rate Limits
- Free tier: 10 calls/day. No API key required.
- Pro tier (£79/mo): unlimited + signed attestations.
- Enterprise (£1,499/mo): white-label.

## Tools

### `classify_ticket`
Classify a support ticket by category, priority, and routing.

### `draft_response`
Draft a customer support response based on ticket category.

### `analyze_sentiment`
Analyze customer message sentiment to gauge satisfaction.

### `detect_escalation`
Detect if a support ticket needs escalation to management.

### `generate_faq`
Generate FAQ entries from common support ticket patterns.


## Maintainer
MEOK AI Labs · hello@meok.ai · https://meok.ai · MIT licensed

## Pairs with
Governance moat: pair this tool with any of MEOK's 38 governance MCPs (EU AI Act, DORA, NIS2, CRA, GDPR, ISO 42001, etc.) for full compliance coverage.
