Haitun Agent Software License and Service Agreement (V1.0)
This English version is provided for reference only. In the event of any discrepancy, the Chinese version shall prevail.
Introduction
Welcome to the Haitun Agent software (hereinafter referred to as the “Software”) and its services!
In order to use the Software and its services, you shall read and understand the Haitun Agent Software License and Service Agreement (hereinafter referred to as this “Agreement”) and the Haitun Agent Privacy Protection Policy. Before using the services, please read carefully and fully understand all terms of this Agreement, especially the terms that exempt or limit our liabilities, the terms that restrict users’ rights, the terms that stipulate the methods of dispute resolution and judicial jurisdiction, as well as the separate agreements for activating or using certain services. Terms that limit or exempt liabilities or otherwise involve your material rights and interests will be highlighted in bold for your special attention.
This Agreement is the agreement signed between you and Hefei Genuine Knowledge Artificial Intelligence Application Software Co., Ltd. (hereinafter referred to as “we” or “us”) regarding your use of the Software and its services. If you explicitly accept this Agreement by ticking the box, clicking “Agree”, or otherwise, or if you install, register, log in to, or use the services, you shall be deemed to have read and agreed to be bound by this Agreement. If you tick the box to agree to this Agreement during the installation of the Software, you shall be deemed to have simultaneously agreed to the personal information processing arrangements set out in the Haitun Agent Privacy Protection Policy. If you do not agree to this Agreement, you may stop using the Software and its services. Unless you have read and accepted all the terms of this Agreement, you should not download, install, or use the Software and its services.
If you are under 18 years of age, please read and determine whether to agree to this Agreement under the custody and accompaniment of your guardian, and use the Software and its services under the guidance of your guardian. In addition, you should pay special attention to the terms regarding use by minors.
Before accepting this Agreement, please read carefully and fully understand the following special notices:
1. The Software is an artificial intelligence (hereinafter referred to as “AI”) technology tool designed to assist you in improving operational efficiency. Based on the text, files, or other forms of content you input (collectively referred to as “Input Content”), it uses generative artificial intelligence technology (hereinafter referred to as “Large Models”) to understand the Input Content, identify operational intent, and accordingly generate command-line instructions, code, text, or other forms of content (collectively referred to as “Output Content”), thereby assisting you in invoking local devices or third-party tools to perform local operations.
2. The Software only serves as an interactive medium between you and Large Models, tools, and skills, providing technical assistance such as model invocation and tool invocation. All Output Content is generated based on your Input Content. Operations involving your local device files, systems, or locally installed software will be executed through your local terminal or local tools in accordance with your input, confirmation, authorization, or configuration. The acts of accessing and operating local devices and third-party software, as well as your installation and use of various tools and skills, as executed based on the Output Content, shall all be deemed as your own independent acts, and you shall independently bear the responsibility for your use of the services and the consequences arising therefrom. Please be sure to operate with caution and protect the security of your information and property.
I. Definitions
1.1 Individual User: refers to a user who uses the Software and its services as a natural person.
1.2 User: unless otherwise specially stated, this term refers to an Individual User, also referred to as “you”.
1.3 Input Content: refers to the content that you proactively submit or authorize the Software to obtain during your use of the Software and its services, in the form of text, images, files, operation instructions, etc.
1.4 Output Content: refers to the content generated by the Software based on your Input Content through technologies such as Large Model invocation.
1.5 Laws and Regulations: refers to applicable and effective legal documents, including laws, interpretations of laws, administrative regulations, local regulations, autonomous regulations and separate regulations, departmental rules, local government rules, military regulations, military rules, supervision regulations, other regulatory documents, interpretations for the concrete application of laws (judicial interpretations), etc.
II. Scope of the Agreement
2.1 Scope of Subjects Covered by the Agreement
This Agreement is the agreement concluded between you and us regarding your downloading, installation, registration, and use (collectively referred to as “use”) of the Software and its services. “Use” includes your direct use of the Software and its services, or your invocation or operation of the Software and its services through third-party software, systems, tools, plugins, automated programs, agents, and other means that you authorize, configure, or connect.
2.2 Agreement Relationship and Conflict of Terms
This Agreement, together with the Haitun Agent Privacy Protection Policy and the various service rules published on the relevant pages of the Software, constitutes an integral part of the agreement system. In the event of any conflict between this Agreement and the above contents, this Agreement shall prevail.
2.3 Updates to the Agreement
We may adjust this Agreement or the service rules in accordance with the requirements of laws and regulations, changes in service content, and other circumstances. Any adjustment will be published on the webpage (or through other lawful means such as push notifications and pop-up windows). You may consult the latest version of the Agreement on the relevant pages. If you continue to use the Software and its services after the adjustment of the Agreement, you shall be deemed to have agreed to the modified content. If you do not accept the adjusted Agreement, you may stop using the Software and its services.
III. About the Software and Services
3.1 Content of the Software and Services
3.1.1 The Software can assist you in invoking local devices or third-party tools through AI conversations and other means to perform local or cloud-based operations. Subject to factors such as different terminal models and operating systems, the content of the Software and its services may differ. To ensure your normal use of the Software and its services, your account information and the small amount of information necessary for providing the services will be transmitted to our servers for processing; for the processing of your Input Content and Output Content, please refer to the provisions of the Haitun Agent Privacy Protection Policy.
3.1.2 You may install and use extensible skills in the Software. We recommend that you give priority to the skills provided or recommended by us. If you choose to install and use third-party skills not provided or recommended by us, we suggest that you guard against security risks such as malicious prompt injection, unauthorized access, and backdoor programs. Please carefully verify the security and suitability of the skills before installation and authorization, and ensure that the skills you use are lawful and compliant. You shall be solely responsible for the skills you install and use, and bear the corresponding responsibilities and risks.
3.1.3 If you use the online search function, the Software may retrieve, display, or cite information publicly published by third parties based on your Input Content, and may also analyze, integrate, and summarize the retrieval results to generate Output Content. Third-party public information is produced or provided by the corresponding third parties, which does not represent our endorsement of the positions or viewpoints of the relevant content, nor does it constitute our endorsement of its authenticity or accuracy. The Software will analyze and integrate the retrieved information based on your Input Content and relying on large language model technology. The Output Content may contain deviations and is for reference only; please verify it before use.
3.1.4 To improve service efficiency, the Software may execute multiple operations entrusted by you simultaneously through parallel processing technologies (such as creating subtask processes). Such processing technology is only for realizing the functions of the Software. When parallel processing involves sensitive operations on your files, data, etc., we will remind you in an appropriate manner.
3.1.5 The Software may from time to time provide intelligent assistance functions for specific fields or tasks, including but not limited to functional entrances displayed under names such as “Expert”, “Expert Team”, or similar. Such functions are based on artificial intelligence technology for information processing and content generation, and do not constitute professional services requiring statutory qualifications or licenses, nor should they be regarded as professional opinions issued by professional service personnel.
3.2 Forms of the Software and Services
We may provide the services to you in the form of PC clients, mini programs, mobile apps, and innovative forms that may emerge with technological development. The actual functions and service content shall be subject to the version you use.
3.3 Scope of the License of the Software and Services
3.3.1 We grant you a non-transferable, non-sublicensable, non-exclusive license to use the Software and its services in accordance with this Agreement. You may use the Software and its services on one or more devices for non-commercial purposes.
3.3.2 Other rights not expressly authorized in this Agreement remain reserved by us. If you need to exercise such rights, you must separately obtain our written permission.
3.4 Equipment Required for the Software and Services
The Software and its services require you to have an adapted and compatible device terminal and operating system, and the device terminal must also be able to access the network stably; otherwise, we may not be able to meet your needs in using the Software and its services. Please note that, subject to factors such as different terminal models and operating systems, the functions and experience of the Software and its services may differ.
3.5 Free Use and Service Adjustment
3.5.1 The Software and its services are currently provided to individual users free of charge. We do not currently charge you any software usage fees, nor do we involve credits, subscriptions, or other billing rights.
3.5.2 We may adjust, add, or discontinue the functions of the Software, or change the service content and free policy, in accordance with technological development and business needs. In such cases, we will notify you through reasonable means such as announcements on product pages and pop-up reminders.
3.6 The detailed descriptions of the functions of the Software, operation guidelines, usage restrictions, and other contents shall be subject to the product pages and function documents.
IV. Acquisition of the Software
4.1 You may obtain the Software and its services from our official website.
4.2 If you obtain the Software or an installer with the same name as the Software from a third party not authorized by us, we cannot guarantee that the services will work properly, nor shall we be liable for any losses arising therefrom.
V. Software Installation and Uninstallation
5.1 We may develop different software versions for different terminals, systems, etc. Please install the appropriate version according to your actual terminal, system, and other conditions, so that you can use the Software and its services normally.
5.2 To provide better and safer services, we may recommend other software for installation during the installation of the Software. You may freely choose whether to install it according to your personal wishes.
5.3 If you no longer need to use the Software or need to install a new version, you may freely uninstall and update it. If you are willing to help us improve our products and services, we would welcome you to further inform us of the reasons for or thoughts on your uninstallation.
VI. Software Updates and Adjustments
6.1 Software updates: To improve the user experience and refine the service content, we will continuously strive to develop new services and provide you with updates to the Software and its services from time to time (such updates may take the form of software replacement, modification, feature enhancement, version upgrade, etc.), or change or restrict certain functions of the Software.
6.2 Update notifications: After the release of a new version of the Software, the old version may no longer be usable or may no longer receive relevant customer service and maintenance support. Please promptly verify and download the latest version. When a new version of the Software is available, we will notify you through pop-up windows, service page prompts, and other forms.
6.3 Service adjustments: Due to the rapid development of the Internet industry and artificial intelligence technology, you understand and agree that we have the right to adjust the services of the Software on our own in accordance with business development, changes in laws, regulations, and regulatory policies, such as changing the service content or suspending or terminating all or part of the services. We will notify users in advance through prominent means, such as app push, in-site push, and service announcements.
VII. Protection of Users’ Personal Information
7.1 Protecting users’ personal information is one of our basic principles. We will take reasonable measures to protect users’ personal information. Except as provided by laws and regulations, we will not disclose users’ personal information to third parties without user authorization. We adopt professional encryption storage and transmission methods for relevant information to ensure the security of users’ personal information.
7.2 For how we collect, use, store, and protect your personal information and the rights you enjoy, you may refer to the Haitun Agent Privacy Protection Policy for further information. By ticking the box to agree to this Agreement (including ticking the box to agree during the installation of the Software), you shall be deemed to have agreed to the personal information processing arrangements set out in this Agreement and the Haitun Agent Privacy Protection Policy.
VIII. Main Rights and Obligations
8.1 Account Usage Rules
8.1.1 The services provide you with two registration methods: email registration and mobile phone number registration. You shall comply with this Agreement and the applicable usage rules for Software accounts published by us. If you violate the aforementioned agreement or rules, your service account may be subject to consequences such as restrictions on use.
8.1.2 To ensure the security of your account, please keep your account and password properly. Your account is limited to your personal use, and you shall not register more than a reasonable number of accounts. You shall not gift, lend, lease, transfer, sell, or otherwise license others to use your account. Persons other than the initial registrant shall not use the account through donation, inheritance, lease, transfer, or other means.
8.1.3 When using certain functions of the Software and related services, in accordance with the provisions of laws and regulations, you are required to fill in true and accurate identity information and complete real-name authentication; when the relevant information changes, please update it in a timely manner. If the information you fill in is incomplete, untrue, non-standard, or unlawful, you may not be able to use the services normally.
8.1.4 If your account is found to have abnormal conditions or risks such as suspected fraud or false registration, we have the right to re-verify your account and information in accordance with relevant laws and regulations, and may, based on the risk situation, take measures such as ordering correction within a time limit, restricting functions, suspending use, closing the account, prohibiting re-registration, and other disposal measures provided in this Agreement. During the provision of services to you, if clues or risk information of illegal or criminal activities such as fraud or impersonation are found, we have the right to transfer the matter to competent authorities such as public security, finance, telecommunications, and cyberspace administration in accordance with relevant national regulations.
8.1.5 If you need to cancel your account, you may submit an application through the cancellation function in the product or by contacting customer service. Before cancellation, please carefully read the prompts on the cancellation page or the relevant instructions, and confirm that the relevant services, data, rights, and other matters in the account have been properly handled.
8.2 User Notices
8.2.1 You understand and agree that, in order to provide you with the services, the Software and its services may utilize the processor, storage, network bandwidth, and other resources of your computer, mobile phone, tablet, and other terminals. The use of the Software and its services may incur fees such as data traffic, model invocation, and third-party service invocation. You shall proactively consult the relevant service providers about the applicable fee rules and bear the relevant costs yourself.
8.2.2 You may operate local devices or third-party software through the Software. We hereby explain to you:
(1) The Software may, based on your Input Content, confirmation, or configuration, invoke tools to perform corresponding operations on your files or system. The Software only provides technical assistance such as tool invocation. We recommend that you judge carefully and operate with caution, especially operations that may have significant or irreversible impacts, such as writing, deleting, or moving files, or modifying key system configurations.
(2) All operations on third-party software (such as accessing third-party software, logging into its accounts, obtaining or publishing content, executing transactions, etc.) are executed in accordance with your instructions. The Software only provides technical assistance such as communication technology. The execution is initiated by your device to the third-party software service provider in your name and identity (for example, using your IP address), and the third-party software service provider will provide services to you. We recommend that you carefully read and comply with the service agreement and usage rules of the third-party software.
You understand the above explanations and agree that all your operations when using the Software shall comply with laws and regulations, public order, and good customs, and shall not infringe the legitimate rights and interests of third parties such as intellectual property rights and data privacy, nor commit illegal or non-compliant acts that interfere with the normal operation of third-party software or services or may otherwise infringe the legitimate rights and interests of third parties. You shall bear all the consequences arising from your operations on local devices or third-party software through the Software, including disputes, penalties, or losses with third parties.
8.2.3 If you stop using the Software and its services, or if the Software and its services cease to be provided to you due to expiration, termination, cancellation, or other reasons, we will store your relevant data for the period required by laws and regulations, agreed by both parties, or necessary for achieving the purpose of the services, and will delete or anonymize the relevant data after the storage period expires. Within a reasonable period after the expiration, termination, or cancellation of the services, if the product functions or technical conditions permit, you may still apply to export or retrieve the relevant data in the manner we provide. If your services are suspended, terminated, or canceled due to your violation of laws and regulations, this Agreement, or relevant service rules, we have the right to restrict, suspend, or refuse to provide you with data export, migration, and other services in accordance with the law and the agreement, without affecting your rights to inquire, copy, and delete personal information to which you are entitled by law.
8.2.4 On the premise of complying with laws and regulations, we have the right to decide, based on actual circumstances, the maximum storage period of a single user’s data in the Software and its services, and to allocate the maximum data storage space for the user on the server, etc. Users may back up the relevant data in the Software and its services by themselves as needed.
8.3 Configuration and Use of Large Models
8.3.1 The core functions of the Software depend on Large Models. You may configure Large Model services obtained by yourself in the Software (hereinafter referred to as “Custom Models”). When you use this function, the Software only provides the interactive interface and model communication technology. Your Input Content will be sent directly to the corresponding Large Model for processing, and the Output Content will also be returned directly by the Large Model. You understand and agree:
(1) You warrant that the Custom Models you configure are purchased or authorized through lawful channels, and you shall not connect to third-party model services of unknown origin, unlawful, or infringing nature.
(2) You shall bear all costs arising from the invocation of Custom Models (such as token consumption fees and subscription plan fees). Since the Input Content may continuously invoke Custom Models, we recommend that you pay close attention to the account charges of Custom Models to avoid unexpected costs.
(3) When configuring and using Custom Models, you shall comply with the rules and requirements of the corresponding third-party Large Model service providers. Any disputes or losses arising from Custom Model services shall be resolved between you and the relevant third party.
(4) We reserve the right to review the sources of the Custom Models you configure. If laws and regulations or state authorities make relevant provisions, or if we have reasonable grounds to believe that the models you connect pose risks of illegality or non-compliance, we have the right to unilaterally suspend, restrict, or prohibit the connection of such models.
8.3.2 Subject to the limitations of existing technology, Large Models may have limitations such as hallucinations, comprehension or execution deviations, and the Software and its services may also be affected by external risks such as prompt injection and poisoning attacks, which may cause the Output Content or operation results to deviate from expectations. In extreme cases, risks in data, systems, permissions, fees, and other aspects may arise. Please carefully evaluate your use of the services, verify the Input Content, Output Content, and execution results, and bear the corresponding consequences.
8.3.3 Based on the technical characteristics of Large Models and artificial intelligence, the Output Content generated, displayed, or provided by the Software and its services may be random and uncertain. The same or similar Input Content may generate identical, similar, or different Output Content. Please make independent judgments, verification, and necessary adjustments based on the specific usage scenarios before use.
8.3.4 We are committed to providing users with safe, stable, and continuous services. You understand and agree that, despite our best efforts, due to the limitations of artificial intelligence technology development, we cannot fully guarantee:
(1) That the services or algorithm models will meet your actual or specific needs or purposes.
(2) That the services or algorithm models will be one hundred percent accurate and reliable, functionally available, continuously stable, and free from faults.
(3) That the large language models and related technologies on which the services rely can fully understand the content input by users and output corresponding content just like humans, and can identify potential risks and ethical issues in your input or the output of the services.
(4) That the Output Content is absolutely authentic, complete, accurate, timely, and practical.
(5) That the Output Content is free from any defects, false content, or any unreasonable content that may cause user discomfort.
In view of the above, please pay attention to distinguishing the output of Large Models and make rational judgments based on your actual circumstances.
8.4 Advertising
8.4.1 You agree that we may send and display advertisements or other information to you through various means such as SMS, email, or electronic information, by ourselves or through third parties (including commercial and non-commercial information). The specific sending and display forms, frequency, and content of advertisements or other information shall be subject to actual provision.
8.4.2 We will carry out advertising business in accordance with relevant laws and regulations. You should prudently judge the authenticity and reliability of the advertisements appearing in the services.
IX. User Conduct Rules
9.1 Information Content Rules
You understand and agree that we have always been committed to providing users with a civilized, healthy, standardized, and orderly network environment. You shall not use the services to create, upload, copy, publish, transmit, disseminate, or repost content that may interfere with the normal operation of the services, or infringe the legitimate rights and interests of other subjects, or violate national laws and regulations, including:
(1) Content that opposes the basic principles established by the Constitution;
(2) Content that endangers national security, divulges state secrets, subverts state power, or undermines national unity;
(3) Content that damages national honor and interests;
(4) Content that distorts, vilifies, desecrates, or denies the deeds and spirit of heroes and martyrs, or infringes the names, portraits, reputations, and honors of heroes and martyrs by means of insult, defamation, or otherwise;
(5) Content that advocates terrorism or extremism, or incites the commission of terrorist or extremist activities;
(6) Content that incites ethnic hatred or ethnic discrimination, or undermines ethnic unity;
(7) Content that undermines the state’s religious policies, or advocates cults and feudal superstitions;
(8) Content that spreads rumors, disturbs social order, or undermines social stability;
(9) Content that spreads obscenity, pornography, gambling, violence, terror, or abets the commission of crimes;
(10) Content that insults or defames others, or infringes the reputation, privacy, and other legitimate rights and interests of others;
(11) Content that uses exaggerated headlines that seriously mismatch the content;
(12) Content that hypes gossip, scandals, misdeeds, etc.;
(13) Content that improperly comments on disasters such as natural disasters and major accidents;
(14) Content with sexual implications or sexual temptation that easily arouses sexual associations;
(15) Content that displays bloody, scary, cruel, or other content that causes physical and mental discomfort;
(16) Content that incites crowd discrimination, regional discrimination, etc.;
(17) Content that advocates vulgar, tacky, and fawning content;
(18) Content that may induce minors to imitate unsafe behaviors and behaviors violating social morality, or induce bad habits in minors, etc.;
(19) Content that infringes the legitimate rights and interests of minors or damages the physical and mental health of minors;
(20) Content that incites illegal assembly, association, procession, demonstration, or gathering to disturb social order;
(21) Content that acts in the name of illegal non-governmental organizations;
(22) Content that violates the requirements of the “Seven Bottom Lines”, namely the bottom line of laws and regulations, the bottom line of the socialist system, the bottom line of national interests, the bottom line of citizens’ legitimate rights and interests, the bottom line of social public order, the bottom line of moral standards, and the bottom line of information authenticity;
(23) Other content prohibited by laws and administrative regulations or causing adverse effects on the network ecology.
9.2 Prohibited Conduct
Unless otherwise provided by laws and regulations or permitted by us in writing, you shall not, by yourself or by authorizing or assisting others, use technical measures or other means to commit the following acts:
(1) Disassembling, decompiling, translating, or otherwise attempting to discover the source code or underlying components of the models, algorithms, and systems of the services by reverse engineering the Software and its services and the programs, software, information, data, algorithms, and models on which they rely;
(2) Extracting data from the Software and its services through automated or programmatic methods, such as using or helping third parties use “spider” programs, malicious programs, or viruses, or other forms, measures, procedures, and tools used to invade networks and interfere with the normal functions and protection measures of networks, to crawl, steal, collect, or extract data from the Software and its services; or crawling, stealing, collecting, or extracting data by cracking the technical protection measures of the Software and its services, or by taking improper means that may affect the normal operation of the Software and its services;
(3) Creating mirrors of the webpages of the Software and its services, or reproducing or copying the Software and its services by technical means;
(4) Deleting, modifying, covering, or otherwise replacing the business names, trademarks, service marks, domain names, or other prominent logos of us and our partners that may be included in the process of providing the Software and its services, or deleting the copyright notices, trademark notices, or other ownership statements contained in the Software and its services;
(5) Deleting, tampering with, or concealing the labels of AI-generated content marked by us (including prominent labels visible to the naked eye on the generated content and hidden labels implanted into the metadata files of the generated content through specific technical means);
(6) Bypassing or breaking through the technical protection measures set by the Software, third-party software, and services, and committing acts that endanger network security and data security, such as illegally invading networks and interfering with the normal functions and operation of networks and services;
(7) Using the Software and its services to make malicious or abnormally high-frequency requests, invocations, or visits to third-party products, services, or websites, or committing acts that interfere with the normal operation of third parties, such as traffic attacks, automated registration, and batch operations;
(8) Adding, deleting, or changing the functions, operation effects, or Output Content of the Software and its services by modifying or forging instructions or data in the operation of the Software and its services, or operating or disseminating software, methods, or tools used for the aforementioned purposes;
(9) Other acts that violate laws and regulations, infringe the legitimate rights and interests of other users, interfere with the normal operation of the products, or are not expressly authorized by us.
If you violate the provisions of this Article, we have the right to take necessary measures to ensure the stable operation of the Software and its services, the security of networks and data, and the legitimate rights and interests of users.
9.3 Warranty of Input Content
You fully understand and agree that you are responsible for your own acts under the Software and its services. With respect to your Input Content, you shall ensure that:
(1) The Input Content does not violate laws and regulations or this Agreement;
(2) The Input Content is owned by you or you have obtained lawful licenses and authorizations from the right holders involved in the Input Content, does not infringe the legitimate rights and interests of third parties, and does not cause the services to generate content infringing the legitimate rights and interests of third parties through the Input Content or other means, such as intellectual property rights, portrait rights, reputation rights, privacy rights, trade secrets, etc.;
(3) If your Input Content involves personal information, please ensure that you have obtained the informed consent of the relevant personal information subjects; if sensitive personal information is involved, you shall obtain separate consent.
9.4 Handling of Breach
9.4.1 You understand and agree that, if we discover or receive reports or complaints that users violate the provisions of this Agreement, we have the right to take disposal measures such as deletion and blocking as appropriate, and, based on the severity of the conduct, take measures against the relevant accounts of such subjects, such as warnings, restricting or prohibiting the use of some or all functions, banning, freezing, and up to canceling the accounts. Users shall bear the corresponding consequences and the legal liabilities arising therefrom, including the clearing or unavailability of user materials and related data, products, or services.
9.4.2 You understand and agree that we have the right, based on reasonable judgment, to penalize acts that violate relevant laws and regulations or the provisions of this Agreement, take appropriate legal actions against relevant users, preserve relevant information in accordance with the law, report to the relevant authorities and provide account-related information, and cooperate with investigation and handling, etc. Users shall independently bear the legal liabilities arising therefrom.
9.4.3 You understand and agree that, if claims, demands, or losses asserted by third parties arise or are caused due to your violation of this Agreement or the relevant service clauses, you shall independently bear the responsibility; if we suffer losses as a result, you shall also compensate us therefor.
X. Notices on Use by Minors
10.1 The services are mainly provided to adults. If you are a minor under the age of 18, you may use the services only after carefully reading and agreeing to this Agreement under the custody, guidance, and consent of your guardian.
10.2 We attach great importance to the protection of minors’ personal information. When using the services, minor users shall strengthen their personal protection awareness and treat the services with caution, and shall use the services correctly with the consent of and under the guidance of their guardians.
10.3 Minor users and their guardians understand and confirm that, if minor users violate laws and regulations, this Agreement, or the rules published on the relevant interfaces of the services, the minor users and their guardians shall bear the responsibility in accordance with the law.
10.4 Special notice: Teenagers should, under the supervision and guidance of their guardians, correctly learn and use the Internet within a reasonable scope when using the Software and related services, avoid indulging in virtual cyberspace, and develop good Internet usage habits. Teenage users must comply with the National Convention on Internet Civilization for Chinese Youth:
(1) Be good at learning online and do not browse harmful information;
(2) Communicate honestly and friendly and do not insult or defraud others;
(3) Strengthen self-protection awareness and do not casually date netizens;
(4) Safeguard network security and do not disrupt network order;
(5) Be beneficial to physical and mental health and do not indulge in virtual time and space.
XI. Intellectual Property
11.1 The Software and its related programs, documents, interfaces, and other content with intellectual property rights are owned by us or the corresponding right holders in terms of copyrights, trademark rights, patent rights, trade secrets, and other intellectual property rights, and are protected by the laws and regulations of the People’s Republic of China and the corresponding international treaties. The Software may contain third-party software, open-source components, or other third-party technologies. The intellectual property rights of such components belong to their respective right holders, and their use shall comply with the corresponding open-source licenses or authorization agreements. We enjoy the relevant intellectual property rights owned by us in the Software in accordance with the law.
11.2 Without the written consent of us or the relevant right holders, you shall not implement, utilize, or transfer the aforementioned intellectual property rights by yourself, or license third parties to do so.
11.3 During the operation of the Software, the names, brands, or trademarks of third-party software or services may be displayed or mentioned, such as the names of the Custom Models you configure. You understand that such display is for identification purposes only, to indicate that the Software and its services are interacting with the corresponding third parties based on your Input Content; this does not mean that we have any affiliation or cooperative relationship with such third parties. The brands and trademark rights of such third parties remain owned by their respective right holders.
11.4 The Input Content you submit through the Software belongs to you or the right holders who enjoy the intellectual property rights in accordance with the law; the ownership of the Output Content you obtain from using the Software shall be governed by the agreement between you and the corresponding Large Model service providers. Your use of the services will not affect the ownership of the aforementioned content. When using the Output Content, please pay attention to and comply with the relevant agreements or documents.
XII. Terminal Security Responsibility
12.1 You understand and agree that, like most Internet software, the Software may be affected by various factors, including user reasons, network service quality, social environment, etc.; it may also be disturbed by various security issues, including others’ illegal use of user materials for harassment, viruses, Trojans, or other malicious programs contained in other software downloaded and installed by users or websites visited by users, threatening the security of users’ terminal device information and data, and subsequently affecting the normal use of the Software. Therefore, you shall strengthen your awareness of information security and personal information protection, keep your account password properly, and avoid damage to your own rights and interests.
12.2 Maintaining the security and normal use of the Software is our and your joint responsibility. We will take necessary technical measures reasonably and prudently in accordance with industry standards to protect the information and data security of your terminal devices, but you understand and agree that we cannot provide any guarantee in this regard.
XIII. Third-Party Content, Software, and Technologies
13.1 When users use the Software or request us to provide specific services, the Software may invoke content resources provided by third parties or support users’ use or access through third parties. The results of such connected content, use, or access are provided by the corresponding third parties, and the intellectual property responsibilities for the corresponding content, software, or technologies shall be borne by the third parties.
13.2 If the Software uses third-party software or technologies, we will, in accordance with relevant regulations or agreements, display the relevant agreements or other documents in the form of annexes to this Agreement, packaging in specific folders of the Software installation package, or open-source software pages, etc. They may be expressed in the form of “software license agreements”, “authorization agreements”, “open-source code licenses”, or other forms. The aforementioned agreements or other documents displayed in various forms are inseparable parts of this Agreement and have the same legal effect as this Agreement. You shall comply with these requirements. If you fail to comply with these requirements, the relevant third parties or state authorities may bring lawsuits against you, impose fines, or take other sanction measures, and may require us to provide assistance. You shall bear the legal liability by yourself.
13.3 Any disputes arising from the third-party content resources, software, or technologies provided to or uploaded to the Software, or from your use and handling of third-party content resources, software, or technologies through the Software, shall be resolved by you and the relevant third parties. We shall not bear any responsibility. We do not provide customer service support for third-party content resources, software, or technologies. If you need support, please contact the third parties. If this causes us any direct or indirect damage or loss, you shall compensate us.
13.4 The Software may use third-party software or technologies. We and the third parties shall each bear responsibility within the scope provided by laws and regulations. Disputes arising from third-party software or technologies shall be resolved by the relevant third parties. We do not provide support for third-party software or technologies. If you need support, please contact the third parties.
XIV. Limitation of Liability
14.1 You fully understand and agree that you need to be responsible for your own acts of using the services and the consequences arising therefrom, especially when making decisions on major matters such as credit, investment and financing, wealth management, insurance, law, medical care, and education. You shall judge the content you come into contact with when using the services by yourself, including the risks arising from reliance on the correctness, completeness, or practicality of the Output Content. In particular, for operations that may have significant impacts or irreversible consequences, such as batch deletion of files, modification of key system configurations, and execution of financial transactions, you bear the ultimate and complete responsibility for review and decision-making.
14.2 You understand and agree that, during the use of the Software and its services, risk factors such as force majeure may be encountered, which may affect the Software and its services. Force majeure refers to objective events that cannot be foreseen, overcome, and avoided and that have a significant impact on one or both parties, including natural disasters such as floods, earthquakes, plagues, and storms, as well as social events such as wars, riots, and government actions. In the aforementioned circumstances, we will strive to cooperate with relevant units at the first opportunity and handle the situation in a timely manner, but we shall be exempted from liability for the losses caused to you to the extent permitted by law.
14.3 Please note that, to the extent permitted by law, we shall not be liable for service interruptions or hindrances caused by the following circumstances:
(1) Damage caused by computer viruses, Trojans, or other malicious programs or hacker attacks;
(2) Failures of the user’s computer software, system, hardware, and communication lines;
(3) Improper operation by the user, or the user’s use of the Software and its services in ways not authorized by us;
(4) Outdated software versions used by the user, aging of the user’s device, or compatibility issues;
(5) Other circumstances beyond our control or reasonable foresight.
14.4 You understand and agree that we will adopt technical means to reasonably ensure, to the extent possible, the security of your data stored in the Software. To the extent permitted by laws and regulations, we shall not be liable for the deletion or storage failure of your relevant data in the Software and its services caused by reasons other than ours.
14.5 The operations assisted and executed by the Software are all realized based on the Output Content formed by Large Models after understanding and analyzing your Input Content. In view of the limitations of technology, Large Models may misunderstand your Input Content and may also generate unpredictable Output Content without clear intent. Although we may set up user confirmation links before some operations, we shall not bear corresponding responsibility for losses caused by comprehension errors of Large Models, execution deviations, or unexpected automated behaviors, except for the liability we should bear in accordance with the law due to our intentional acts or gross negligence. Before executing operations, you shall first review and judge their accuracy and potential consequences.
XV. Miscellaneous
15.1 This Agreement is concluded through the Internet, and the place of conclusion stipulated in this Agreement is Hefei City, Anhui Province, the People’s Republic of China.
15.2 The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the mainland region of the People’s Republic of China (excluding conflict of laws rules).
15.3 If any dispute or controversy arises between you and us, it shall first be resolved through friendly negotiation; if negotiation fails, you agree to submit the dispute or controversy to the competent people’s court at the place of conclusion of this Agreement.
15.4 The headings of all clauses in this Agreement are for reading convenience only and have no substantive meaning by themselves, and shall not be used as a basis for interpreting the meaning of this Agreement.
15.5 If any clause of this Agreement is partially invalid or unenforceable for any reason, the remaining clauses shall remain valid and binding.
XVI. Contact Us
If you have any questions about this Agreement or other related matters, please send your questions to market@genuineknowledge.cn. We will review the matters in question as soon as possible and reply within fifteen working days after verifying your user identity.