{% import "components.html" as c with context %} {% set url = "/agents/" ~ ref(selected.computer_id) ~ "/" ~ ref(selected.id) ~ "/contacts/" ~ ref(contact.thread_id) ~ "/review?actor=" ~ ref(contact.actor_id) ~ "&target=" ~ ref(contact.target) ~ "&channel=" ~ contact.channel|urlencode ~ "&name=" ~ contact.name|urlencode %} {# the question before turning a conversation away: a box over the page, the way the page asks anything it must be sure of; when the node could not answer, the box stays up and says so, the chat behind it as it was #}