Maude
{%- if dept -%}
I've been routed to the {{ dept }} department. How can I help you?
{%- if context %} You were asking about: "{{ context }}"{% endif -%}
{%- else -%}
Good evening. Welcome to Maude. I can answer questions about Maude operations across all departments — quality, safety, engineering, compliance, and more. I also monitor the hotel's infrastructure. Ask me anything.
{%- endif -%}