{% extends "helpdesk/inner.html" %} {% load i18n %} {% load url from future %} {% load helpdesktags %} {% block welcome_subtext %} {% if helpdesk_settings.HELPDESK_CUSTOM_WELCOME %}

{% trans "From here you can quickly see tickets submitted by you, tickets you are working on, and those tickets that have no owner." %}

{% else %}

{% trans "From here you can quickly see your own tickets, and those tickets that have no owner.
Why not pick up an orphan ticket and sort it out for a customer?" %}

{% endif %} {% endblock %} {% block helpdesk_widgets %}

{% trans "Summary" %}


{% for queue in dash_tickets %} {% endfor %}
{% trans "Queue" %} {% trans "Open" %} {% trans "Resolved" %} {% trans "Closed" %}
{{ queue.name }} {% if queue.open %}{% endif %}{{ queue.open }}{% if queue.open %}{% endif %} {% if queue.resolved %}{% endif %}{{ queue.resolved }}{% if queue.resolved %}{% endif %} {% if queue.closed %}{% endif %}{{ queue.closed }}{% if queue.closed %}{% endif %}
{% if all_tickets_reported_by_current_user %}

{% trans "Your Submissions" %}


{% for ticket in all_tickets_reported_by_current_user %} {% endfor %}
Ticket #{% trans "Priority" %}{% trans "Title" %}{% trans "Queue" %}{% trans "Status" %}{% trans "Last Update" %}
{{ ticket.ticket }} {{ ticket.get_priority_span }} {{ ticket.title }} {{ ticket.queue }} {{ ticket.get_status }} {{ ticket.modified|timesince }}
{% endif %} {% if user_tickets %}

{% trans "Your Open Tickets" %}


{% for ticket in user_tickets %} {% endfor %}
Ticket # {% trans "Priority" %} {% trans "Title" %} {% trans "Queue" %} {% trans "Status" %} {% trans "Last Update" %} {% trans "Due" %}
{{ ticket.ticket }} {{ ticket.get_priority_span }} {{ ticket.title }} {{ ticket.queue }} {{ ticket.get_status }} {{ ticket.modified|timesince }} {% if ticket.due_date %} {% if ticket.due_date > current_dt %} in {{ ticket.due_date|timeuntil }} {% else %} {{ ticket.due_date|timesince }} ago {% endif %} {% endif %}
{% endif %} {% if unassigned_tickets %}

{% trans "Unassigned Tickets" %}


{% for ticket in unassigned_tickets %} {% endfor %}
Ticket # {% trans "Priority" %} {% trans "Title" %} {% trans "Queue" %} {% trans "Created" %} {% trans "Due" %}  
{{ ticket.ticket }} {{ ticket.get_priority_span }} {{ ticket.title }} {{ ticket.queue }} {{ ticket.created|timesince }} ago {% if ticket.due_date %} {% if ticket.due_date > current_dt %} in {{ ticket.due_date|timeuntil }} {% else %} {{ ticket.due_date|timesince }} ago {% endif %} {% endif %} {% trans "Take" %} {% if helpdesk_settings.HELPDESK_DASHBOARD_SHOW_DELETE_UNASSIGNED %} | {% trans "Delete" %}{% endif %}
{% endif %} {% if user_tickets_closed_resolved %}

{% trans "Your Resolved Tickets" %}


{% for ticket in unassigned_tickets %} {% endfor %}
Ticket #{% trans "Priority" %}{% trans "Title" %}{% trans "Queue" %}{% trans "Status" %}{% trans "Last Update" %}
{{ ticket.ticket }} {{ ticket.get_priority_span }} {{ ticket.title }} {{ ticket.queue }} {{ ticket.get_status }} {{ ticket.modified|timesince }}
{% endif %} {% endblock helpdesk_widgets %}