{% load humanize %}
<div class="form-group row">
    <label class="col-md-3 col-form-label">
        {{ form.instance.queue }} Ticket
    </label>
    <div class="col-md-9">
        <div class="input-group">
            <div class="input-group-prepend">
                <span class="input-group-text">
                    <i
                        class="fa fa-check-square-o"
                        title="last sync: {{ form.instance.sync_timestamp|naturaltime }}"
                    ></i>&nbsp;&nbsp;
                    <a href="{{ form.instance.url }}">#{{ form.instance.rt_id }}</a>
                </span>
            </div>
            <input type="text" value="{{ form.instance.subject }}" disabled>
            <div class="input-group-append">
                <span class="input-group-text {{ form.instance.status_class }}">
                    {{ form.instance.status_text }}
                </span>
            </div>
        </div>
    </div>
</div>