Metadata-Version: 2.1
Name: odoo-addon-helpdesk_mgmt_fieldservice
Version: 18.0.1.1.0
Requires-Python: >=3.10
Requires-Dist: odoo-addon-fieldservice==18.0.*
Requires-Dist: odoo-addon-helpdesk_mgmt==18.0.*
Requires-Dist: odoo==18.0.*
Summary: Create service orders from a ticket
Home-page: https://github.com/OCA/helpdesk
License: AGPL-3
Author: Open Source Integrators, Escodoo, Odoo Community Association (OCA)
Author-email: support@odoo-community.org
Classifier: Programming Language :: Python
Classifier: Framework :: Odoo
Classifier: Framework :: Odoo :: 18.0
Classifier: License :: OSI Approved :: GNU Affero General Public License v3
Description-Content-Type: text/x-rst

.. image:: https://odoo-community.org/readme-banner-image
   :target: https://odoo-community.org/get-involved?utm_source=readme
   :alt: Odoo Community Association

==========================
Helpdesk Mgmt Fieldservice
==========================

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This module allows the helpdesk user to track the status of related
service orders.

**Table of contents**

.. contents::
   :local:

Installation
============

To install this module, you need to:

- Install helpdesk_mgmt_fieldservice

Configuration
=============

There is no need to do anything to configure this module

Usage
=====

- Go to Helpdesk
- Create or select a ticket
- In the "Service Orders" tab, you can create service orders for the FSM
  team

To close a ticket, all the related service orders must be closed.

Known issues / Roadmap
======================



Changelog
=========

12.0.1.0.0 (2016-06-19)
-----------------------

- [ADD] Add this module OCA/helpdesk project

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_fieldservice%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
-------

* Open Source Integrators
* Escodoo

Contributors
------------

- Bhavesh Odedra <bodedra@opensourceintegrators.com>
- Open Source Integrators <contact@opensourceintegrators.com>
- Serpent Consulting Services Pvt. Ltd. <support@serpentcs.com>
- Marcel Savegnago <marcel.savegnago@escodoo.com.br>
- Italo Lopes <italo.lopes@camptocamp.com>
- Iván Todorovich <ivan.todorovich@camptocamp.com>

Maintainers
-----------

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
   :alt: Odoo Community Association
   :target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/18.0/helpdesk_mgmt_fieldservice>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
