{% extends "base.html" %} {% block title %}Dashboard - Fastband Tickets{% endblock %} {% block content %}

Dashboard

Last updated: {{ now|datetime if now is defined else '' }}
{{ stats.total }}
Total Tickets
{{ stats.open }}
Open
{{ stats.in_progress }}
In Progress
{{ stats.under_review }}
Under Review
{{ stats.awaiting_approval }}
Awaiting Approval
{{ stats.resolved }}
Resolved
Priority Overview
{{ stats.critical }} Critical
{{ stats.high }} High
{{ stats.medium }} Medium
{{ stats.low }} Low
Recent Tickets
View All
{% if recent_tickets %}
{% for ticket in recent_tickets %} {% endfor %}
ID Title Status Priority Assignee Updated
#{{ ticket.id }} {{ ticket.title|truncate(40) }} {{ ticket.status.display_name }} {{ ticket.priority.display_name }} {% if ticket.assigned_to %} {{ ticket.assigned_to }} {% else %} Unassigned {% endif %} {{ ticket.updated_at|relative_time }}
{% else %}

No tickets yet

{% endif %}
Active Agents
{% if agents %}
{% for agent in agents %}
{{ agent.name[0]|upper }}
{{ agent.name }}
{{ agent.tickets_completed }} completed {% if agent.tickets_in_progress > 0 %} | {{ agent.tickets_in_progress }} in progress {% endif %}
{{ agent.last_seen|relative_time }}
{% endfor %}
{% else %}

No active agents

{% endif %}
{% endblock %} {% block extra_js %} {% endblock %}