# Support incident containing a customer report and an HTTP reproduction.
Incident INC-2048, opened 2026-10-16T09:49:08.123+08:00
Contact: ⟦EMAIL:customer+incident@example.test⟧
Client address: ⟦IP_ADDRESS:10.28.2.48⟧
Documentation example (not a host): 192.0.2.48
Phone: ⟦PHONE:+1 555 010 4477⟧

Reproduction:
curl https://billing.example.test/v1/orders \
  -H 'Authorization: Bearer ⟦AUTH_TOKEN:incident-access-canary-739⟧' \
  --api-key '⟦SECRET:incident-key-canary-482⟧'

Observed: HTTP 503 after 30s, retry count 3, order_id=1234567812345678.
Expected: HTTP 200. Set API_KEY from the environment; never paste a production key.
