Step 1: Create a Technical Support Case

It's not possible to order any provisioned devices without creating a support case first. The creation of this case enables you to:

While creating the technical support case, it is required to upload the output file of the Secure Exchange Process questionnaire. This section enables Microchip to understand the product requirement details. Provide the details for your Solution, Project information, Requirement and Environment.

Once all the details are provided, the content can be stored by clicking on SAVE button.

Visit Technical Support Portal

On the microchip.com homepage, click the Technical Support icon near the top of the page Or click Microchip Technical Support Portal link to open directly.



Step 2: Login

Click the Log in button (top right corner) to log into the technical support portal.
Microchip Direct and myMicrochip share login credentials. Use your Microchip Direct login credentials to log into this site. If you do not have a Microchip Direct account, you can register for a new myMicrochip account.




Step 3: New Case

After logging into the technical support portal, click on My Cases at the top of the page, then click New Case




Step 4: Value Added Services

In the “Let us know how we can help you” section, select Value Added Services as the case reason then click Next.



Step 5: Provide more specific information

In the Provide more specific information section, provide the following information:



Step 6: Add Additional Information & Submit