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<div class="section7" data-section-id="6506" data-layout-item-id="1808">
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        <h1>Digital Product Owner - Salesforce  - Order to Cash</h1> 
        
            <span class="job-location job-info">巴塞罗那, 西班牙</span> 
        
        
            <span class="job-type job-info">Regular</span>
        
                <span  class="job-date job-info"><b>&#x53D1;&#x5E03;&#x4E8E; &nbsp;</b> Oct. 26, 2026</span> 
              <span class="job-end-date job-info"><b>&#x7533;&#x8BF7;&#x622A;&#x6B62;&#x4E8E; &nbsp;</b> Dec. 04, 2026</span> 
                <span class="job-salary job-info">
                    
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                    <b>Salary Range &nbsp;</b> EUR 59,600.00 - 89,400.00
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Salesforce  - Order to Cash\u003c/b\u003e\u003c/h1\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout Sanofi\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWe\u0026#39;re an R\u0026amp;D-driven, AI-powered biopharma company committed to improving people\u0026#39;s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people\u0026#39;s lives.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout the Team\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOur ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people\u0026#39;s lives. Within Digital Delivery and Operations, we build digital solutions that enable data-driven decision-making, enhance workforce agility, and improve organizational performance.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWe simplify processes, break down silos, and scale digital capabilities across Sanofi through strong collaboration, standardization, and continuous improvement.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cb\u003eOur Critical Success Factors\u003c/b\u003e – We focus on three key drivers:\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eCommunity.\u003c/b\u003e Building an engaged and collaborative team that attracts and develops top digital talent\u003c/li\u003e\u003cli\u003e\u003cb\u003eExcellence.\u003c/b\u003e Simplifying, standardizing and continuously improving processes to achieve scale, quality and productivity\u003c/li\u003e\u003cli\u003e\u003cb\u003eDigitalization.\u003c/b\u003e Enabling transparency, analytics-driven insights and rapid innovation across Sanofi\u0026#39;s workforce ecosystem\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eMain Responsibilities\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e1. Product Ownership \u0026amp; Strategy\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDevelop and execute comprehensive digital strategy for Customer Contact Management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOwn the product roadmap and full lifecycle management (ideation to retirement)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eDrive product forecasting and business case development\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eSupport budget tracking and reporting\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e2. Stakeholder Management \u0026amp; Collaboration\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eWork closely with Order to Cash stakeholders, GPO/GPL to translate needs into requirements\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage complex stakeholder relationships across multiple business units and geographies\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePartner with Customer Fulfilment, Trade, and Supply Chain teams\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePresent to senior leadership and executive stakeholders\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e3. Agile Product Development\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead agile development teams using Scrum methodology\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eDefine user stories, acceptance criteria, and product requirements\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePrioritize product backlog based on business value\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage backlog using Confluence and Jira\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e4. Customer-Centric Innovation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDrive customer-focused product decisions using data-driven insights\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOptimize customer contact processes for satisfaction and efficiency\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLeverage Salesforce Service Cloud for omnichannel customer contact management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement AI-powered solutions and Einstein AI features\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e5. Digital Transformation \u0026amp; Automation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead digitalization initiatives for customer contact processes\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement RPA and AI-driven tools\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eEnsure responsible AI implementation\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e6. Salesforce Service Cloud \u0026amp; Agentforce Leadership\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eServe as product authority for Salesforce Service Cloud\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLead deployment and governance of Salesforce Agentforce\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage platform integrations with ERP systems\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eMust-Have Experience\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eEducation \u0026amp; Certifications (Required)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eBachelor\u0026#39;s degree\u003c/b\u003e in Business, Engineering, Computer Science, or related field\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProfessional Scrum Product Owner I (PSPO I)\u003c/b\u003e certification\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Product Owner\u003c/b\u003e certification\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eExperience Requirements\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e7-10 years\u003c/b\u003e of digital product management experience in enterprise environments\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e5\u0026#43; years\u003c/b\u003e of hands-on experience with the Salesforce platform and ecosystem\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e3\u0026#43; years\u003c/b\u003e in a senior product owner or product management role\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eStrong Salesforce AI and automation background\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eExperience in Order to Cash, Customer Service Management, or related business processes\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eTechnical Skills (Required Levels)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Service Cloud\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Agentforce Platform\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eAI \u0026amp; Automation Capabilities\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eTechnical Acumen\u003c/b\u003e (CRM, APIs, Integrations) - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eUser Experience (UX) Design\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eERP Systems\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eData Analysis \u0026amp; Business Intelligence\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eFunctional Skills (Required Levels)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eAgile Methodology\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eData-Driven Decision Making\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eStakeholder Management\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProduct Development Lifecycle\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eDigital Product Management\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProduct Forecasting\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eCustomer-Focused\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eBusiness Acumen\u003c/b\u003e (Pharma/Order to Cash) - Advanced\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eStrongly Preferred Qualifications\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Agentforce certification\u003c/b\u003e or active enrollment\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Service Cloud Administrator\u003c/b\u003e or Advanced Administrator certification\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003ePharmaceutical or healthcare industry experience\u003c/b\u003e (significant competitive advantage)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eKey Competencies\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eCustomer-Focused (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eInnovation Mindset (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eCollaborative Leadership (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eData-Driven Decision Making (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eAgile Mindset (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eTechnical Fluency (Advanced)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003eThis role requires a senior-level professional who can bridge business strategy with technical implementation, particularly in the Salesforce ecosystem, while driving digital transformation in a complex pharmaceutical environment.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e#LI-Hybrid #BarcelonaHub #SanofiHubs\u003c/span\u003e\u003c/p\u003e","DescriptionHtml":"\u003ch1\u003e\u003cb\u003eDigital Product Owner - Salesforce  - Order to Cash\u003c/b\u003e\u003c/h1\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout Sanofi\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWe\u0026#39;re an R\u0026amp;D-driven, AI-powered biopharma company committed to improving people\u0026#39;s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people\u0026#39;s lives.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout the Team\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOur ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people\u0026#39;s lives. Within Digital Delivery and Operations, we build digital solutions that enable data-driven decision-making, enhance workforce agility, and improve organizational performance.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWe simplify processes, break down silos, and scale digital capabilities across Sanofi through strong collaboration, standardization, and continuous improvement.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cb\u003eOur Critical Success Factors\u003c/b\u003e – We focus on three key drivers:\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eCommunity.\u003c/b\u003e Building an engaged and collaborative team that attracts and develops top digital talent\u003c/li\u003e\u003cli\u003e\u003cb\u003eExcellence.\u003c/b\u003e Simplifying, standardizing and continuously improving processes to achieve scale, quality and productivity\u003c/li\u003e\u003cli\u003e\u003cb\u003eDigitalization.\u003c/b\u003e Enabling transparency, analytics-driven insights and rapid innovation across Sanofi\u0026#39;s workforce ecosystem\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eMain Responsibilities\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e1. Product Ownership \u0026amp; Strategy\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDevelop and execute comprehensive digital strategy for Customer Contact Management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOwn the product roadmap and full lifecycle management (ideation to retirement)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eDrive product forecasting and business case development\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eSupport budget tracking and reporting\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e2. Stakeholder Management \u0026amp; Collaboration\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eWork closely with Order to Cash stakeholders, GPO/GPL to translate needs into requirements\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage complex stakeholder relationships across multiple business units and geographies\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePartner with Customer Fulfilment, Trade, and Supply Chain teams\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePresent to senior leadership and executive stakeholders\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e3. Agile Product Development\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead agile development teams using Scrum methodology\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eDefine user stories, acceptance criteria, and product requirements\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePrioritize product backlog based on business value\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage backlog using Confluence and Jira\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e4. Customer-Centric Innovation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDrive customer-focused product decisions using data-driven insights\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOptimize customer contact processes for satisfaction and efficiency\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLeverage Salesforce Service Cloud for omnichannel customer contact management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement AI-powered solutions and Einstein AI features\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e5. Digital Transformation \u0026amp; Automation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead digitalization initiatives for customer contact processes\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement RPA and AI-driven tools\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eEnsure responsible AI implementation\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e6. 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Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people\u0026#39;s lives.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout the Team\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOur ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people\u0026#39;s lives. 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Customer-Centric Innovation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDrive customer-focused product decisions using data-driven insights\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOptimize customer contact processes for satisfaction and efficiency\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLeverage Salesforce Service Cloud for omnichannel customer contact management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement AI-powered solutions and Einstein AI features\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e5. Digital Transformation \u0026amp; Automation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead digitalization initiatives for customer contact processes\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement RPA and AI-driven tools\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eEnsure responsible AI implementation\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e6. Salesforce Service Cloud \u0026amp; Agentforce Leadership\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eServe as product authority for Salesforce Service Cloud\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLead deployment and governance of Salesforce Agentforce\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage platform integrations with ERP systems\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eMust-Have Experience\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eEducation \u0026amp; Certifications (Required)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eBachelor\u0026#39;s degree\u003c/b\u003e in Business, Engineering, Computer Science, or related field\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProfessional Scrum Product Owner I (PSPO I)\u003c/b\u003e certification\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Product Owner\u003c/b\u003e certification\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eExperience Requirements\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e7-10 years\u003c/b\u003e of digital product management experience in enterprise environments\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e5\u0026#43; years\u003c/b\u003e of hands-on experience with the Salesforce platform and ecosystem\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e3\u0026#43; years\u003c/b\u003e in a senior product owner or product management role\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eStrong Salesforce AI and automation background\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eExperience in Order to Cash, Customer Service Management, or related business processes\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eTechnical Skills (Required Levels)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Service Cloud\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Agentforce Platform\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eAI \u0026amp; Automation Capabilities\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eTechnical Acumen\u003c/b\u003e (CRM, APIs, Integrations) - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eUser Experience (UX) Design\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eERP Systems\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eData Analysis \u0026amp; Business Intelligence\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eFunctional Skills (Required Levels)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eAgile Methodology\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eData-Driven Decision Making\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eStakeholder Management\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProduct Development Lifecycle\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eDigital Product Management\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProduct Forecasting\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eCustomer-Focused\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eBusiness Acumen\u003c/b\u003e (Pharma/Order to Cash) - Advanced\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eStrongly Preferred Qualifications\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Agentforce certification\u003c/b\u003e or active enrollment\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Service Cloud Administrator\u003c/b\u003e or Advanced Administrator certification\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003ePharmaceutical or healthcare industry experience\u003c/b\u003e (significant competitive advantage)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eKey Competencies\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eCustomer-Focused (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eInnovation Mindset (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eCollaborative Leadership (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eData-Driven Decision Making (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eAgile Mindset (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eTechnical Fluency (Advanced)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003eThis role requires a senior-level professional who can bridge business strategy with technical implementation, particularly in the Salesforce ecosystem, while driving digital transformation in a complex pharmaceutical environment.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e#LI-Hybrid #BarcelonaHub #SanofiHubs\u003c/span\u003e\u003c/p\u003e","Description":"\u003ch1\u003e\u003cb\u003eDigital Product Owner - Salesforce  - Order to Cash\u003c/b\u003e\u003c/h1\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout Sanofi\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWe\u0026#39;re an R\u0026amp;D-driven, AI-powered biopharma company committed to improving people\u0026#39;s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people\u0026#39;s lives.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cb\u003eAbout the Team\u003c/b\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eOur ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people\u0026#39;s lives. Within Digital Delivery and Operations, we build digital solutions that enable data-driven decision-making, enhance workforce agility, and improve organizational performance.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003eWe simplify processes, break down silos, and scale digital capabilities across Sanofi through strong collaboration, standardization, and continuous improvement.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cb\u003eOur Critical Success Factors\u003c/b\u003e – We focus on three key drivers:\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eCommunity.\u003c/b\u003e Building an engaged and collaborative team that attracts and develops top digital talent\u003c/li\u003e\u003cli\u003e\u003cb\u003eExcellence.\u003c/b\u003e Simplifying, standardizing and continuously improving processes to achieve scale, quality and productivity\u003c/li\u003e\u003cli\u003e\u003cb\u003eDigitalization.\u003c/b\u003e Enabling transparency, analytics-driven insights and rapid innovation across Sanofi\u0026#39;s workforce ecosystem\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eMain Responsibilities\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e1. Product Ownership \u0026amp; Strategy\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDevelop and execute comprehensive digital strategy for Customer Contact Management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOwn the product roadmap and full lifecycle management (ideation to retirement)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eDrive product forecasting and business case development\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eSupport budget tracking and reporting\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e2. Stakeholder Management \u0026amp; Collaboration\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eWork closely with Order to Cash stakeholders, GPO/GPL to translate needs into requirements\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage complex stakeholder relationships across multiple business units and geographies\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePartner with Customer Fulfilment, Trade, and Supply Chain teams\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePresent to senior leadership and executive stakeholders\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e3. Agile Product Development\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead agile development teams using Scrum methodology\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eDefine user stories, acceptance criteria, and product requirements\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003ePrioritize product backlog based on business value\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage backlog using Confluence and Jira\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e4. Customer-Centric Innovation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eDrive customer-focused product decisions using data-driven insights\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eOptimize customer contact processes for satisfaction and efficiency\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLeverage Salesforce Service Cloud for omnichannel customer contact management\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement AI-powered solutions and Einstein AI features\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e5. Digital Transformation \u0026amp; Automation\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eLead digitalization initiatives for customer contact processes\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eImplement RPA and AI-driven tools\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eEnsure responsible AI implementation\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003e6. Salesforce Service Cloud \u0026amp; Agentforce Leadership\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eServe as product authority for Salesforce Service Cloud\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eLead deployment and governance of Salesforce Agentforce\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eManage platform integrations with ERP systems\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eMust-Have Experience\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eEducation \u0026amp; Certifications (Required)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eBachelor\u0026#39;s degree\u003c/b\u003e in Business, Engineering, Computer Science, or related field\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProfessional Scrum Product Owner I (PSPO I)\u003c/b\u003e certification\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Product Owner\u003c/b\u003e certification\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eExperience Requirements\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e7-10 years\u003c/b\u003e of digital product management experience in enterprise environments\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e5\u0026#43; years\u003c/b\u003e of hands-on experience with the Salesforce platform and ecosystem\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003e3\u0026#43; years\u003c/b\u003e in a senior product owner or product management role\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eStrong Salesforce AI and automation background\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eExperience in Order to Cash, Customer Service Management, or related business processes\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eTechnical Skills (Required Levels)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Service Cloud\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Agentforce Platform\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eAI \u0026amp; Automation Capabilities\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eTechnical Acumen\u003c/b\u003e (CRM, APIs, Integrations) - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eUser Experience (UX) Design\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eERP Systems\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eData Analysis \u0026amp; Business Intelligence\u003c/b\u003e - Experienced\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch3\u003e\u003cspan\u003eFunctional Skills (Required Levels)\u003c/span\u003e\u003c/h3\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eAgile Methodology\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eData-Driven Decision Making\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eStakeholder Management\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProduct Development Lifecycle\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eDigital Product Management\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eProduct Forecasting\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eCustomer-Focused\u003c/b\u003e - Advanced\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eBusiness Acumen\u003c/b\u003e (Pharma/Order to Cash) - Advanced\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eStrongly Preferred Qualifications\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Agentforce certification\u003c/b\u003e or active enrollment\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003eSalesforce Service Cloud Administrator\u003c/b\u003e or Advanced Administrator certification\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003e\u003cb\u003ePharmaceutical or healthcare industry experience\u003c/b\u003e (significant competitive advantage)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003ch2\u003e\u003cu\u003e\u003cspan\u003eKey Competencies\u003c/span\u003e\u003c/u\u003e\u003c/h2\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan\u003eCustomer-Focused (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eInnovation Mindset (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eCollaborative Leadership (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eData-Driven Decision Making (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eAgile Mindset (Advanced)\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan\u003eTechnical Fluency (Advanced)\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003eThis role requires a senior-level professional who can bridge business strategy with technical implementation, particularly in the Salesforce ecosystem, while driving digital transformation in a complex pharmaceutical environment.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e#LI-Hybrid #BarcelonaHub #SanofiHubs\u003c/span\u003e\u003c/p\u003e","DaysRequiredToWork":null,"CompanyName":"Corporate Functions","Country":"Spain","ContactState":"","ContactPhone":"","ContactName":"","ContactFax":"","ContactEmail":"","ContactCountry":"","ContactCompany":"","ContactCity":"","ContactAddress2":null,"ContactZip":"","Latitude":0.0,"Longitude":0.0,"Score":0.0,"GoogleJobName":null,"GoogleJobRequestId":null,"Facetables":{"company_name":["Corporate Functions"],"is_manager":["Sanofi_WD_API_Prod_CN"],"job_type":["Regular"],"multivaluefield1":["nj-jobs","ma-jobs"],"custom_fields.source":["{\n  \u0022feedLocations\u0022: [\n    {\n      \u0022lat\u0022: null,\n      \u0022lon\u0022: null,\n      \u0022city\u0022: \u0022Barcelona\u0022,\n      \u0022region\u0022: null,\n      \u0022country\u0022: \u0022Spain\u0022\n    }\n  ]\n}"],"custom_fields.JobType1":["Regular"],"custom_fields.Hubsfacet":["Hubs"],"custom_fields.CareerArea":["Digital"],"custom_fields.FilterFlag":["No"],"custom_fields.hiringname":["Sanofi"],"custom_fields.Telecommute":["No"],"custom_fields.SalaryDisplay":["EUR 59,600.00 - 89,400.00"],"custom_fields.JobPostingEndDate":["2026-12-04"],"custom_fields.SalaryCurrencyCode1":["EUR"],"custom_fields.SalaryCurrencySymbol":["€"]},"GoogleJobId":null,"GoogleRequestId":null,"FromGoogleSearchRequest":false,"ATSJobID":"","CategoryClasses":"digitaldatatechnology","CategoryDimensions":"Digital Data \u0026 Technology","CategoryIds":"32115968","LocationDimensions":"巴塞罗那~Catalunya~西班牙","LocationIds":"2510769-3336901-3128759-6356055-3128760","FacetIds":"company_name-Corporate-Functions is_manager-Sanofi_WD_API_Prod_CN job_type-Regular multivaluefield1-nj-jobs-ma-jobs custom_fields.source-{\n--\u0022feedLocations\u0022:-[\n----{\n------\u0022lat\u0022:-null,\n------\u0022lon\u0022:-null,\n------\u0022city\u0022:-\u0022Barcelona\u0022,\n------\u0022region\u0022:-null,\n------\u0022country\u0022:-\u0022Spain\u0022\n----}\n--]\n} custom_fields.JobType1-Regular custom_fields.Hubsfacet-Hubs custom_fields.CareerArea-Digital custom_fields.FilterFlag-No custom_fields.hiringname-Sanofi custom_fields.Telecommute-No custom_fields.SalaryDisplay-EUR-59,600.00---89,400.00 custom_fields.JobPostingEndDate-2026-12-04 custom_fields.SalaryCurrencyCode1-EUR custom_fields.SalaryCurrencySymbol-€","DivisionDimensions":"3036,Corporate Functions"},"CustomFields":{},"WWMReferralId":null,"CanShowReferrerPage":false,"GoogleJobId":null,"GoogleRequestId":null,"PageTypeId":0,"PublishedQuickApplyPageId":null,"ShowApplyAndQuickApply":false,"QuickApplyButtonText":"","ShowOnlyJobData":false,"Id":487,"ModuleId":13,"CompanySiteId":1605,"PublishedCompanySiteId":0,"Name":"Section 7 - Job Title","Html":"@using Tmp.TalentBrew.Core\r\n@using Tmp.TalentBrew.Core.HtmlHelpers\r\n@using Tmp.TalentBrew.Model\r\n@using Tmp.Platform.Core.Base\r\n@using System.Globalization;\r\n@model PublishedJobDetailsModuleModel\r\n\r\n@{ \r\n\r\n\r\n\tvoid ApplyButton(string position) \r\n\t{\r\n        var buttonText = Model.PageTypeId == PageType.QuickApply ? Model.QuickApplyButtonText : Model.ApplyButtonText;\r\n        \r\n        if(Model.ShowApplyAndQuickApply \u0026\u0026 Model.PageTypeId == PageType.QuickApply)\r\n        {\r\n            \u003ca class=\u0022button job-apply @position\u0022 @Html.JobDetailIncludeApplyUrlAttributes(Model)\u003e@Model.ApplyButtonText\u003c/a\u003e \r\n        }\r\n        \u003ca class=\u0022button job-apply @position\u0022 @Html.JobDetailsApplyUrlAttributes(Model)\u003e@buttonText\u003c/a\u003e\r\n\t}\r\n\r\n    void ApplyLaterButton(string position) \r\n    {\r\n        \u003ca class=\u0022button job-apply job-apply-later @position\u0022 @Html.JobDetailsApplyLaterUrlAttributes(Model)\u003e@Model.ApplyLaterText\u003c/a\u003e\r\n    }\r\n    \r\n    @*  Making text that was in EN only multilingual  *@\r\n    @* Declaring  String and give it EN default*@\r\n    \r\n    string shareText = \u0022Share this job\u0022;\r\n    string multipleLocations = \u0022Multiple Locations\u0022;\r\n    string postedOnText = \u0022Posted on\u0022;\r\n    string closingOntext = \u0022Closing on\u0022;\r\n    string salaryText = \u0022Salary Range\u0022;\r\n    \r\n    var locationId = Model.Page.LocationIds;\r\n    var locationUSA = \u00226252001\u0022;\r\n    var salarySymbol = Model.CustomFields.salaryCurrencySymbol;\r\n    var salaryCode = Model.CustomFields.SalaryCurrencyCode1;\r\n    var salary = Model.CustomFields.SalaryDisplay;\r\n    \r\n    @* var  = Model.Job.AdditionalFields.FirstOrDefault(f =\u003e f.Name.Equals(\u0022\u0022, StringComparison.OrdinalIgnoreCase))?.RawValue; *@\r\n  \r\n    string jobPostingEndDate = Model.CustomFields.jobPostingEndDate;\r\n    string remoteLocation = Model.CustomFields.RemoteLocation;\r\n    \r\n    @* Switch  String based on site language  *@\r\n    switch(Model.UrlLanguageCode) {\r\n        @* Dutch\r\n        ========================================================================== *@     \r\n        case LanguageCode.NL:\r\n             \r\n        break; \r\n\r\n        @*  French\r\n        ========================================================================== *@     \r\n        case LanguageCode.FR:\r\n            shareText = \u0022Partagez ceci\u0022;\r\n            multipleLocations = \u0022Plusieurs emplacements\u0022;\r\n            postedOnText = \u0022Posté le\u0022;\r\n            closingOntext = \u0022Expire le\u0022;\r\n        break;\r\n\r\n        @*   French-Canadian\r\n        ========================================================================== *@     \r\n        case LanguageCode.FC:\r\n\r\n        break;\r\n\r\n        @*  German\r\n        ========================================================================== *@     \r\n        case LanguageCode.DE:\r\n            postedOnText = \u0022Gepostet am\u0022;\r\n            closingOntext = \u0022Endet am\u0022;\r\n\r\n        break;\r\n        \r\n        @*  Hungarian\r\n        ========================================================================== *@     \r\n        case LanguageCode.HU:\r\n\r\n        break;\r\n\r\n        @*  Italian\r\n        ========================================================================== *@     \r\n        case LanguageCode.IT:\r\n            \r\n        break;\r\n\r\n        @*  Japanese\r\n        ========================================================================== *@     \r\n        case LanguageCode.JA:\r\n            \r\n        break;\r\n\r\n        @*  Korean\r\n        ========================================================================== *@     \r\n        case LanguageCode.KO:\r\n            \r\n        break;\r\n\r\n        @*  Polish\r\n        ========================================================================== *@     \r\n        case LanguageCode.PL:\r\n\r\n        break;\r\n\r\n        @*  Portuguese-Brazil\r\n        ========================================================================== *@     \r\n        case LanguageCode.PT:\r\n\r\n        break;\r\n\r\n        @*  Romanian\r\n        ========================================================================== *@     \r\n        case LanguageCode.RO:\r\n            \r\n        break;\r\n\r\n        @*  Spanish\r\n        ========================================================================== *@     \r\n        case LanguageCode.ES:\r\n\r\n        break;\r\n\r\n        @*  Thai\r\n        ========================================================================== *@     \r\n        case LanguageCode.TH:\r\n                            \r\n        break;\r\n\r\n        @*  Vietnamese\r\n        ========================================================================== *@     \r\n        case LanguageCode.VI:\r\n            \r\n        break;\r\n\r\n        @* English - Default\r\n        ========================================================================== *@     \r\n        default:\r\n            //  variable is already set to the English default value.\r\n        break;\r\n    }\r\n    \r\n    switch(Model.CompanySiteId) {\r\n \r\n        @* Chinese Instance - GST_ZH-CN_v1_0 \r\n        ========================================================================== *@  \r\n        case 1605:\r\n            shareText = \u0022分享\u0022;\r\n            multipleLocations = \u0022多个地点\u0022;\r\n            postedOnText = \u0022发布于\u0022;\r\n            closingOntext = \u0022申请截止于\u0022;\r\n        break;\r\n \r\n    } @* End of Model.CompanySiteId Switch *@\r\n}\r\n\r\n@if (Model != null)\r\n{\r\n    \u003cdiv class=\u0022job-description section7-title\u0022 @Html.CustomSelector(Model) @Html.JobDetailsSectionAttributes(Model)\u003e\r\n    \r\n        @* Job Title *@\r\n        \u003ch1\u003e@Model.JobTitle\u003c/h1\u003e \r\n        \r\n        @* Location *@\r\n        @if(Model.Job.Locations.Count \u003e 3) {\r\n            \u003cspan class=\u0022job-location job-info\u0022\u003e@multipleLocations\u003c/span\u003e \r\n        }\r\n        else if(Model.Job.Locations.Count == 1 \u0026\u0026 !String.IsNullOrEmpty(remoteLocation)){\r\n            \u003cspan class=\u0022job-location job-info\u0022\u003e@Html.Raw(@remoteLocation)\u003c/span\u003e\r\n        }\r\n        else {\r\n            \u003cspan class=\u0022job-location job-info\u0022\u003e@Html.Raw(Html.JobFormattedLocation(Model.Job.Locations, \u0022 \u003cbr\u003e\u0022, \u0022[[CITY_NAME]], [[STATE_NAME]]\u0022, \u0022[[CITY_NAME]], [[COUNTRY_NAME]]\u0022))\u003c/span\u003e \r\n        }\r\n        \r\n        \r\n        @* Job Type *@\r\n        @if (!String.IsNullOrEmpty(Model.Job.JobType)) {\r\n            \u003cspan class=\u0022job-type job-info\u0022\u003e@Model.Job.JobType\u003c/span\u003e\r\n        }\r\n        \r\n     \t@if(Model.ShowOnlyJobData == true)\r\n\t\t{\r\n\t\t   @if (Model.JobDetailsJobTypeId != JobDetailsIdType.None)\r\n           { \r\n                @* Job ID *@\r\n                \u003cspan class=\u0022job-id job-info\u0022\u003e\u003cb\u003e@Model.JobDetailsJobLabelId\u003c/b\u003e @Model.JobDetailsSelectedId\u003c/span\u003e \r\n\t\t   }\r\n           @if (Model.JobDetailsJobDateFormat != JobDateFormat.NoDate)\r\n           { \r\n                @* Date *@\r\n                \u003cspan class=\u0022job-date job-info\u0022\u003e\u003cb\u003e@Model.JobDetailsJobDatePosting\u003c/b\u003e @Model.JobDetailsSelectedDate.ToLocalTime().ToString(Model.DisplayJobDateFormat)\u003c/span\u003e \r\n\t\t   } \r\n           @*\u003cdiv class=\u0022ats-description\u0022\u003e@Html.Raw(Model.JobDescription)\u003c/div\u003e*@\r\n\t\t} \r\n\t\t\r\n\t\telse\r\n\t\t\r\n\t\t{\r\n            @if (Model.JobDetailsAlign != JobDetailsAlignType.Below)\r\n            {\r\n                ApplyButton(\u0022top\u0022);\r\n            }\r\n            @if (Model.ShowApplyLater \u0026\u0026 Model.ApplyLaterAlign != JobDetailsAlignType.Below)\r\n            {\r\n                ApplyLaterButton(\u0022top\u0022);\r\n            }\r\n            \r\n            @if (Model.JobDetailsJobTypeId != JobDetailsIdType.None)\r\n            { \r\n                @* Job ID *@\r\n                \u003cspan class=\u0022job-id job-info\u0022\u003e\u003cb\u003e@Model.JobDetailsJobLabelId\u003c/b\u003e @Model.JobDetailsSelectedId\u003c/span\u003e\r\n            }\r\n            @if (Model.JobDetailsJobDateFormat != JobDateFormat.NoDate \u0026\u0026 Model.JobDetailsSelectedDate != null)\r\n            { \r\n                @* Date *@\r\n                \u003cspan  class=\u0022job-date job-info\u0022\u003e\u003cb\u003e@postedOnText \u0026nbsp;\u003c/b\u003e @Model.JobDetailsSelectedDate.ToLocalTime().ToString(Model.DisplayJobDateFormat)\u003c/span\u003e \r\n            }\r\n            \r\n            \r\n           @if ( !String.IsNullOrWhiteSpace(jobPostingEndDate))\r\n            { \r\n                @* Date *@\r\n              @* \u003cspan class=\u0022job-end-date job-info\u0022\u003e\u003cb\u003eClosing on \u0026nbsp;\u003c/b\u003e @jobEndDate.ToLocalTime().ToString(Model.DisplayJobDateFormat)\u003c/span\u003e  *@\r\n \r\n          \r\n              DateTime newDate = Convert.ToDateTime(jobPostingEndDate);\r\n             \r\n              \u003cspan class=\u0022job-end-date job-info\u0022\u003e\u003cb\u003e@closingOntext \u0026nbsp;\u003c/b\u003e @newDate.ToString(Model.DisplayJobDateFormat)\u003c/span\u003e \r\n            }\r\n          \r\n            @* UDS-24656 *@\r\n            @if ( !String.IsNullOrWhiteSpace(salary)) {\r\n                \u003cspan class=\u0022job-salary job-info\u0022\u003e\r\n                    \r\n                    @* Currency Icons *@\r\n                    @if ( !String.IsNullOrWhiteSpace(salaryCode)) {\r\n                        @if ( salaryCode == \u0022EUR\u0022) {\r\n                            \u003cspan class=\u0022salary-currency-icon euro-icon\u0022\u003e\u003c/span\u003e\r\n                        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            <div class="ats-description"><h1><b>Digital Product Owner - Salesforce  - Order to Cash</b></h1><p></p><h2><u><b>About Sanofi</b></u></h2><p></p><p>We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.</p><p></p><h2><u><b>About the Team</b></u></h2><p></p><p>Our ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Within Digital Delivery and Operations, we build digital solutions that enable data-driven decision-making, enhance workforce agility, and improve organizational performance.</p><p></p><p>We simplify processes, break down silos, and scale digital capabilities across Sanofi through strong collaboration, standardization, and continuous improvement.</p><p></p><h3><b>Our Critical Success Factors</b> – We focus on three key drivers:</h3><p></p><ul><li><b>Community.</b> Building an engaged and collaborative team that attracts and develops top digital talent</li><li><b>Excellence.</b> Simplifying, standardizing and continuously improving processes to achieve scale, quality and productivity</li><li><b>Digitalization.</b> Enabling transparency, analytics-driven insights and rapid innovation across Sanofi's workforce ecosystem</li></ul><p></p><h2><u><span>Main Responsibilities</span></u></h2><p></p><h3><span>1. Product Ownership & Strategy</span></h3><p></p><ul><li><span>Develop and execute comprehensive digital strategy for Customer Contact Management</span></li><li><span>Own the product roadmap and full lifecycle management (ideation to retirement)</span></li><li><span>Drive product forecasting and business case development</span></li><li><span>Support budget tracking and reporting</span></li></ul><p></p><h3><span>2. Stakeholder Management & Collaboration</span></h3><p></p><ul><li><span>Work closely with Order to Cash stakeholders, GPO/GPL to translate needs into requirements</span></li><li><span>Manage complex stakeholder relationships across multiple business units and geographies</span></li><li><span>Partner with Customer Fulfilment, Trade, and Supply Chain teams</span></li><li><span>Present to senior leadership and executive stakeholders</span></li></ul><p></p><h3><span>3. Agile Product Development</span></h3><p></p><ul><li><span>Lead agile development teams using Scrum methodology</span></li><li><span>Define user stories, acceptance criteria, and product requirements</span></li><li><span>Prioritize product backlog based on business value</span></li><li><span>Manage backlog using Confluence and Jira</span></li></ul><p></p><h3><span>4. Customer-Centric Innovation</span></h3><p></p><ul><li><span>Drive customer-focused product decisions using data-driven insights</span></li><li><span>Optimize customer contact processes for satisfaction and efficiency</span></li><li><span>Leverage Salesforce Service Cloud for omnichannel customer contact management</span></li><li><span>Implement AI-powered solutions and Einstein AI features</span></li></ul><p></p><h3><span>5. Digital Transformation & Automation</span></h3><p></p><ul><li><span>Lead digitalization initiatives for customer contact processes</span></li><li><span>Implement RPA and AI-driven tools</span></li><li><span>Ensure responsible AI implementation</span></li></ul><p></p><h3><span>6. Salesforce Service Cloud & Agentforce Leadership</span></h3><p></p><ul><li><span>Serve as product authority for Salesforce Service Cloud</span></li><li><span>Lead deployment and governance of Salesforce Agentforce</span></li><li><span>Manage platform integrations with ERP systems</span></li></ul><p></p><h2><u><span>Must-Have Experience</span></u></h2><p></p><h3><span>Education & Certifications (Required)</span></h3><p></p><ul><li><span><b>Bachelor's degree</b> in Business, Engineering, Computer Science, or related field</span></li><li><span><b>Professional Scrum Product Owner I (PSPO I)</b> certification</span></li><li><span><b>Salesforce Product Owner</b> certification</span></li></ul><p></p><h3><span>Experience Requirements</span></h3><p></p><ul><li><span><b>7-10 years</b> of digital product management experience in enterprise environments</span></li><li><span><b>5+ years</b> of hands-on experience with the Salesforce platform and ecosystem</span></li><li><span><b>3+ years</b> in a senior product owner or product management role</span></li><li><span>Strong Salesforce AI and automation background</span></li><li><span>Experience in Order to Cash, Customer Service Management, or related business processes</span></li></ul><p></p><h3><span>Technical Skills (Required Levels)</span></h3><p></p><ul><li><span><b>Salesforce Service Cloud</b> - Advanced</span></li><li><span><b>Salesforce Agentforce Platform</b> - Experienced</span></li><li><span><b>AI & Automation Capabilities</b> - Experienced</span></li><li><span><b>Technical Acumen</b> (CRM, APIs, Integrations) - Experienced</span></li><li><span><b>User Experience (UX) Design</b> - Experienced</span></li><li><span><b>ERP Systems</b> - Experienced</span></li><li><span><b>Data Analysis & Business Intelligence</b> - Experienced</span></li></ul><p></p><h3><span>Functional Skills (Required Levels)</span></h3><p></p><ul><li><span><b>Agile Methodology</b> - Advanced</span></li><li><span><b>Data-Driven Decision Making</b> - Advanced</span></li><li><span><b>Stakeholder Management</b> - Advanced</span></li><li><span><b>Product Development Lifecycle</b> - Advanced</span></li><li><span><b>Digital Product Management</b> - Advanced</span></li><li><span><b>Product Forecasting</b> - Advanced</span></li><li><span><b>Customer-Focused</b> - Advanced</span></li><li><span><b>Business Acumen</b> (Pharma/Order to Cash) - Advanced</span></li></ul><p></p><h2><u><span>Strongly Preferred Qualifications</span></u></h2><p></p><ul><li><span><b>Salesforce Agentforce certification</b> or active enrollment</span></li><li><span><b>Salesforce Service Cloud Administrator</b> or Advanced Administrator certification</span></li><li><span><b>Pharmaceutical or healthcare industry experience</b> (significant competitive advantage)</span></li></ul><p></p><h2><u><span>Key Competencies</span></u></h2><p></p><ul><li><span>Customer-Focused (Advanced)</span></li><li><span>Innovation Mindset (Advanced)</span></li><li><span>Collaborative Leadership (Advanced)</span></li><li><span>Data-Driven Decision Making (Advanced)</span></li><li><span>Agile Mindset (Advanced)</span></li><li><span>Technical Fluency (Advanced)</span></li></ul><p></p><p><span>This role requires a senior-level professional who can bridge business strategy with technical implementation, particularly in the Salesforce ecosystem, while driving digital transformation in a complex pharmaceutical environment.</span></p><p></p><p><span>#LI-Hybrid #BarcelonaHub #SanofiHubs</span></p></div>
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