Do you know your customers? Understand your customers and conduct in-depth research and analysis of consumer behavior to create customized strategies. Understanding your customers means that you must have a thorough understanding of their needs, preferences, and preferences in order to provide more personalized products or services that meet their needs. At the same time, it is also very important to maintain customer loyalty, because loyal customers will not only continue to purchase your products or services, but also recommend your brand to others. So, you can achieve this effectively by collecting and analyzing customer feedback, providing excellent customer service, and building long-term relationships.
Customer loyalty can have a significant impact on a company's success, and when loyal customers spread positive word-of-mouth, it can lead to a phenomenon known as customer loyalty fusion, where the customer base multiplies as a result.