Metadata-Version: 2.1
Name: odoo11-addon-crm_helpdesk
Version: 11.0.1.0.0.99.dev14
Summary: Helpdesk Management
Home-page: https://github.com/OCA/crm
Author: OpenERP SA, Odoo Community Association (OCA)
Author-email: support@odoo-community.org
License: AGPL-3
Classifier: Programming Language :: Python
Classifier: Framework :: Odoo
Classifier: Framework :: Odoo :: 11.0
Classifier: License :: OSI Approved :: GNU Affero General Public License v3
Requires-Python: >=2.7, !=3.0.*, !=3.1.*, !=3.2.*, !=3.3.*, !=3.4.*
Requires-Dist: odoo<11.1dev,>=11.0a

.. image:: https://img.shields.io/badge/license-AGPL--3-blue.png
   :target: https://www.gnu.org/licenses/agpl
   :alt: License: AGPL-3

============
CRM Helpdesk
============

Like records and processing of claims, Helpdesk and Support are good tools to
trace your interventions. This menu is more adapted to oral communication,
which is not necessarily related to a claim. Select a customer, add notes
and categorize your interventions with a channel and a priority level.

Usage
=====

.. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
   :alt: Try me on Runbot
   :target: https://runbot.odoo-community.org/runbot/111/11.0

Bug Tracker
===========

Bugs are tracked on `GitHub Issues
<https://github.com/OCA/crm/issues>`_. In case of trouble, please
check there if your issue has already been reported. If you spotted it first,
help us smash it by providing detailed and welcomed feedback.

Credits
=======

Images
------

* Odoo Community Association: `Icon <https://odoo-community.org/logo.png>`_.

Contributors
------------

* Odoo, S.A. <info@odoo.com>
* Miquel Raïch <miquel.raich@eficent.com>

Do not contact contributors directly about support or help with technical issues.

Maintainer
----------

.. image:: https://odoo-community.org/logo.png
   :alt: Odoo Community Association
   :target: https://odoo-community.org

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

To contribute to this module, please visit https://odoo-community.org.
