This addon automatically links RMA records to the most relevant sale
order lines based on delivered quantities and an eligibility period
defined on the RMA operation.
In many business flows, a returned product must be linked back to the
original sale in order to validate warranty conditions, refunds or
exchanges.
Manually searching the correct sale order for each RMA is error-prone
and time consuming, especially when:
- the customer has multiple past orders
- the product was delivered in several partial shipments
- the return period depends on the type of RMA operation (refund,
warranty, lifetime, etc.)
This module introduces an automatic matching engine that links RMA
records to the correct delivery moves of the original sale order, based
on delivered quantities and eligibility period.
It avoids manual reconciliation and provides a deterministic, auditable
match.
Bugs are tracked on GitHub Issues.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
feedback.
Do not contact contributors directly about support or help with technical issues.