{% blocktrans with ref=ticket.reference %}
An SLA has been breached on ticket {{ ref }}
{% endblocktrans %}| {% trans "Breach Type:" %} | {{ breach_type|title }} |
| {% trans "Subject:" %} | {{ ticket.subject }} |
| {% trans "Priority:" %} | {{ ticket.get_priority_display }} |
| {% trans "Status:" %} | {{ ticket.get_status_display }} |
| {% trans "Assigned To:" %} | {{ ticket.assigned_to.get_full_name }} |
{% trans "Immediate action is required." %} {% trans "Please review this ticket and take appropriate action." %}