Dear {{ patron_name }},

Our records show the following item is overdue:

  {{ work_title }} ({{ item_barcode }})
  Due: {{ due_at.strftime("%Y-%m-%d") }}
  Days late: {{ days_late }}

{% if tier >= 3 -%}
Please return or contact us as soon as possible. If the item is not returned, lost-item fees may apply.
{%- elif tier >= 2 -%}
Please return or renew this item at your earliest convenience.
{%- else -%}
Please return or renew when you're able.
{%- endif %}

Thanks,
{{ library_name }}
